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101 West Mountain Street | Fayetteville, Arkansas, 72701

GCM Computers Reviews

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Marilyn Philipak
Marilyn Philipak

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In the year 1979, my husband and I were in Saudi Arabia on teaching positions..I am telling you this because that was my first experience with a so called, COMPUTER..it was called a Zebra, but was nothing but a screen sitting alone, and a box at the side of the screen that housed all the working parts. When we came home in 1986, we had a bit more experience, but not in the classroom..some in the offices, but very very few. It wasn't that common at that time. YET....Since that time I have learned to operate a computer very well, until all the virus' and the technology problems evolved,...it was all beginning to go over wayyyy over my head.. I can say this because my main interest was genealogy.. I dont have to tell you what that means in the way of research.. I had worked on some kind of desktop and it's understanding, all these years..but my desktop days were all over.. When Cris came to my house to find out what I needed, I showed him the three machines..a MAC, A LENOVO DESK TOP AND A WINDOWS LAPTOP..My daughter wanted me to buy a MAC since she said they were ever so much easier.. I was not convinced..My second choice was to combine the three since ALL had genealogy files..esp the older ones..Chris said he could do that..but with the Mac, they were bit trickier to get around with files..He decided it might take a while so took all machines to his shop.. he returned them a week later, but with a decision I would have to make..It seems the old desktop would soon crash, but was still useable, it was up to me..My only question was, could all the files be transferred to the Mac and the laptop.. he said sure.. that way I would not lose all those files if it did crash..After all that, the first big difference was working totally without any sort of box on the desk or separate keyboard, nothing needed anywhere. But i am learning..thanks to Cris..He is the reason I am writing..He knew my understanding was based on older machines..he also had a good enough heart to arrange things where I would know where to find them..Anything that need a little extra bit of explanation, he would very quietly and slowly explain it to my senior understanding. He finished yesterday,,and i felt so relieved knowing he not only sharpened up my ability to work with the two machines, but he also downloaded the Virus protection..as you can imagine, I have used every virus protection program available..until just this week.!!In you remember , in the early 2000's there were huge outbreaks of virus ' messing up machines all over the world.. It was so rampant, my group of genealogists had to stop communicating since all we were doing was sending i to each other.. When we began again we all had a virus protection, however all of us had lost much in the way of research .I lost several hundred pages.. some remained however.My advice to you , since you helped me so much, I want to help you.. if per chance a senior person is running into trouble, send Chris..he was so good, and so much help, so kind to understand just, that maybe just a little more patience and kindness, might work..I just wanted to share him with other seniors..He understands us...!!Sue Philipak

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