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Mar 20, 2012 Social Media Governance: Achieving best practice United States
Conference Details


Mar 20, 2012



Mar 20, 2012


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Conference Organizer:


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Ark Conferences Ltd


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This hugely popular masterclass, led by experienced public and private sector consultant Dion Lindsay, will enable you to clearly understand the need for a thorough approach to the management of company and individual social media use. You will come away with a clear understanding of the elements of governance you will need to think through clearly if your organisation is to take full advantage of the public relations and customer relationship management advantages social media offers. This masterclass is geared towards individuals involved in the strategic control of social media such as marketing, communications, strategy, business development, and all leaders with an interest in creating or influencing truly effective social media policy.

Masterclass leader: Dion Lindsay

Dion Lindsay is an experienced knowledge management consultant, knowledge manager, writer and trainer. Dion Lindsay Consulting Ltd of which he is principal consultant and Director, is often consulted on knowledge sharing and collaboration strategies by large charities, membership organisations and his courses are attended by the both the public and private sectors. Dion has over 20 years worth of experience working in information and knowledge management in the public and 3rd sectors.

Dion is the editor of the Intranets column for Elucidate - the UKeiG's e-journal for emerging topics in electronic information, and in 2011 has been running courses in the popular Intranet Roadmap Workshop series. He is executive editor of Making Business Intelligence Work for Your Organisation (Ark Group, 2011). He is a Trustee of CILIP, the Chartered Institute of Library and Information Professionals, and a past member of its ICT and Web design Programme Board and Framework for Qualifications and Accreditation Steering Group.

He is a trained and very experienced workshop facilitator and has run more than 25 high level workshops and courses over the last 6 years, both in-house for clients and in the public domain. Everywhere!

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