Client Review on 311 Media

Feedback:

A crosswalk on Brickell Bay Dr (across from AON building) has completely faded, and the crossing sign that was added at one point was too big for the street so kept on being hit by cars and falling down and eventually removed. I called to request repainting of the cross walk and the placing of a smaller sign in November, 2018. I was told someone else had also called for the same location and crosswalk in October, 2018. When I followed up in December to check on status, I was told I needed to have a request number in order to check on the order, so I made a new request. I was told the crosswalk would be repainted within 60 business days and a new sign placed. It is July of 2019 and the crosswalk is almost completely invisible at this point. I've called multiple times to check on the status, and the responses I have received are that there is no explanation as to why it's taking this long, the department is busy or they can't figure out what the status of the request is and why it hasn't been addressed. Needless to say, at this point I've lost all hope that the crosswalk will be repainted. I don't understand how a city cannot repaint a crosswalk for almost a full year after numerous requests from various citizens. At this point, cars are not stopping at all, pedestrians continue to cross there, and that location has become a hazard to pedestrians. Not to mention that the nearest other crossing walks on this street are a long distance away. Good luck to the pedestrians out there and be careful! We can't even be upset at the cars for not stopping any more...