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Last Updated April 1, 2024
Client Reviews on Action Link Wireless, Inc.
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- 4.4
15 Reviews
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Fantastic service! Dependable, trustworthy, excellent value! Highly recommend!
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All good!
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I have serious concerns about this place and what they do with the cell phone data. I had them change a broken screen and the guy asked for my password in the end “to test the touchpad” which was fine. I didn’t want to give it to him so I typed it in. He then took it to the back and said he needs to test it. After about 30 seconds, I realized this made no sense and I walked in the back and saw him looking at my screen, typing stuff and holding my phone under his desk- couldn’t tell if he had it tethered to something as well. But he looked super-guilty and startled, and then said he needed to make a quick call to test the sound. He called his personal cell phone but didn’t not test the sound. He then tried to hide the phone from me some more and finally gave it to me. I feel so violated. I’ll be investigating this - if he is installing spyware, stealing data, etc. May even report him to the police. No excuse for doing this.
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I spend a lot of money for screens and he does amazing job and in only an hour
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Awesome customer service. Recommend to everyone & anyone. The owner is fabulous!!
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Just picked up my daughter's Kindle Fire for the second time (she's rough in devices, man!) It took them less than a week and they were able to basically restore the entire device even with the charge port and liquid damage I couldn't see. Amazing customer service. Knowledgeable. Great time frame even with a high customer load and so reasonably priced! Better than any Apple or Google store I've ever visited. I'm sure I'll be back (hopefully not too soon😁)
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Fast, Friendly and reasonably priced!
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Charlie was so nice and friendly.. helped out a bunch .
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SERVICE COMPLETEDI called Wednesday about getting my phone screen replaced (LG Q7+). The man I spoke with was very friendly and helped me. He ordered my screen and i paid extra to overnight it. The next day i went in to drop my phone off. Mind you, this entire time I've been scared because of the bad reviews I've read but i understood tech things can be tricky and just hoped there would be no issues with my service.I came back 2 hours later and my phone was done, but unfortunately my fear came true. My new screen works until i turn it off. After that, it won't work anymore. I immediately showed it to the man and he hard reset it and it did the same thing. The screen would work until I turned it off. Then no more. Well he then told me to drain the battery until it dies then charge it because "it's usually the battery". So he had me leave the store even though the screen was not working properly. Although he did say to call him the next day if the issue is still there. Sure enough, today I call and let him know the problem is persisting. (I've had to hard reset my phone about 10 times just to use it). He said he'll order a new screen but i can come in today so he can open it up again and see if he catches anything. So i went in, he cleaned everything, and the problem still persisted. This time he sent me home with the screen again that's not properly working saying to "give it some time - like 30 minutes". But did still reassure me that the second screen is on its way and will be here Monday. -------------------------------------------------------------------------Well, to my surprise, he was right. I left my phone screen on so it wouldn't shut off overnight, and sure enough it started working normally again. I had my doubts but it's working fine and has been for 2 days now! I'm happy to know the screen has a lifetime warranty too! Thanks action link wireless!
Feedback:
A professional and friendly place to have your phone serviced. Thank you Charlie!
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