Client Reviews on Altos

    • 4.1
  • 10 Reviews

Most helpful positive review

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By DaDorn666 Jan 19, 2019

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Most helpful critical review

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By Kim Henderson Oct 19, 2017

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Super easy company to work with; I appreciate the fast help!

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Very easy company to work with; they were happy to help our mutual client with domain transfer!

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Wonderful company to work with: client focused, great quality and responsiveness. I own two companies and both have been with Altos for over 10 years. I would not consider going to anyone else for marketing and/or website development.

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My company has been a client of Altos’ for over six years now, and we have always been incredibly pleased with the responsiveness and quality from the company. Tony has built an incredible team, now lead by Kathy, who is my company’s account manager. Kathy’s willingness to travel to meet with us twice a month, invested involvement in getting to know our industry and what made us unique has been over and above what we could have expected. They have helped us build our brand and keep up with trends to ensure that we aren’t wasting our marketing dollars on dead-end ventures or outdated practices. We have seen a huge growth since outsourcing our external marketing and website hosting to Altos, and I would highly recommend them and their work. Just today I was lauding how wonderful Conor and Heather are for being so reactive to my requests and website edits I send (and I’m pretty needy!). I am so appreciative of how Kathy is always brainstorming for us on new and innovative ways to fine-tune what they have created and how to best display our brand. It’s been a wonderful working relationship for all these years, and I look forward to what 2018 has in store for us!

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(Translated by Google) High (Original) Altos

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As a successful business owner for over 20 years I was extremely disappointed with the professionalism and marketing results of Altos. They provided no professional means of communication or result tracking so we had to open up our own project management platform in hopes that communication would be clear and secure. Any communication that was provided was unprofessional, delayed or non-existent. Right down to the final billing. We saw our social media unattended and our competitors marketed on our own Facebook page. Unfortunately even with our continued efforts to be open for hours (billable mind you) and share our company's marketing ethics and direction... our ads continued to not reflect us and we watched sales decline rapidly.After having to request performance reports (once mentioned would automatically be done) we confirmed PPC conversions reflected over a 50% loss compared to last year. Creating ten's of thousands of dollars of loss sales. With a unique client base like ours we have always understood and accepted that it can be challenging for those not familiar with our industry to step in and market us. However we have had incredible success "handing our keys over" for 20 years to a handful of professionals and companies we are proud of.This is my first negative review online ever but I feel strongly others should know my company's experience so they can avoid losing money, valuable time and their reputation. Bottom line...results are black and white so please do not fall for this company's marketing game. They are not there to service you or your clients. They are clearly out to only serve themselves. There are great companies out there keep searching. This is not one of them.

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Five years ago we reached out to Altos to host our current and out of date website. After deciding to cut our ties with it we met with Altos and their terrific team, to go over ideas for a new site. From the moment we sat down there was a feeling of comfort that everything we were desiring was well within reach. From first appearance to the final stages they nailed all aspects of our company right on the head, many times without any questions for us. We are extremely happy with our final result and would recommend Altos to any company with the needs of enhancing their online appearance and function. Over the past five years we have watched Tony and his Staff expand, move into bigger offices, and truly shine in their field. P.S. No one paid us to write this. -Jared, Kevin, Jodi BartolottaEastern Shed Company

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Small company with old school marketing tactics. Would not recommend for employment or as an investment for companies.

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Great team of client-focused professionals.

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Tony and his team at Altos built our website from scratch and have continued to give their insight to improve it throughout the years. They are all easy to work with and ready to help. We would recommend them to anyone looking to stay on top of their marketing goals. - Ryan - Felix Septic Service.

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