Apple Mission Viejo
Client Reviews on Apple Mission Viejo
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I walked in with a simple question about my phone and they told me it was going to be a 56 minute wait....
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Samsung baby!!
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Terrible service, had an appointment at 1:15 pm , it’s 2:25 and haven’t been seen!
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(Translated by Google) Very bad service by one of the employees(Original)Muy malo el servicio por parte de uno de los empleados
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Very helpful
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Biased. People who were scheduled after me have already left . And I am still waiting for my turn!!! I hate this.
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Busy as always. Don't really understand the Apple thing...
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Rude and awful customer service, among the worst ever. Back to Android for me !
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Worst customer service experience. Great products. The way you have to find a customer service rep to “get in the cue” is annoying. I went in expecting to spend a lot of my money on a new iPad Pro, Beats headset, keyboard and various accessories. I got stuck in a cue fro 29 minutes. Then I was bearded to a sales rep on the floor in the middle of a transaction with another customer. He asked what I was interested. And I told him a new iPad. Without giving me the chance to ask any questions he rattled off what color I could choose and the storage. When I told him what I thought I wanted he told me and the other customer he would be back with both of our iPads. Before he could leave the manager brought over another customer for him to help at the same time. What I really wanted was a sales agent I could talk to about the product and options and not feel rushed. I got fed up and just walked out the door.
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No lining up for the IPhone 11s here today. Walk in pick and choose in no time.
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