Boost Mobile by Big O Cellular
Client Reviews on Boost Mobile by Big O Cellular
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Outstanding Dora was so helpful and kind
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This is the only store I will do business with.
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I had the BEST Boost Mobile experience ever at this store. The lady was EXTREMELY polite and even entertained my son while I made my decision on a new phone. She didn't rush me or make me feel unwelcomed one bit. This is where I'll do my business from now on. Thank you!
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Helpful and knowledge
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Bad experience all around
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Rude employees
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I spent over $200 to switch four phones from another provider and for the first month of service. The service was poor where I live and didn't even work on one phone. What did they do to resolve it? Nothing. They refused to refund any of my money. Honestly, they don't even know how to if they wanted. They are not empowered to do anything and are nothing more than glorified Boost helpers there to take your money. I spent over four hours of my personal time trying to resolve the issue and ultimately, they blamed it on the phone, which works just fine on other carriers, even as I write this.If you feel you have to go to Boost, make sure you are able to test the coverage in your area (ask a friend/family member who has a Boost/Sprint phone). Also, make sure you order your service on the Internet. The store will charge $15 per line (non-refundable) just to type your information into the computer. You will also get better service by calling the 800 number. Lastly, make sure you read "all" the fine print to identify hidden fees and other nonsense.
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No good deals and bad customer service
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They are very nice and extremely helpful. The lady knows how to fix any problems I have.
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Good customer service
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