Button Brand Veterinary Clinic
Client Reviews on Button Brand Veterinary Clinic
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My cat's leg had to be amputated after getting neutered there at 6 months as a kitten. Dr Hays tried to blame it on us, saying the cat must've experienced trauma at home... which was a lie because the cat came home from his routine surgery without leg function, and we brought him straight back (less than 24 hrs after surgery) when it became obvious that the leg wasn't regaining function as the meds wore off. We got a second opinion from another vet, who said it was nerve damage from the surgery. Dr Hays then agreed with the other vet, and he lied and said that he told us it was nerve damage from the beginning. We lost all trust in Dr Hays after the botched surgery and the lying. We went elsewhere for the amputation and now our kitten (who is now an adult cat) will have to be on meds for the rest of his life.
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Our dog’s stomach started twisting last night, we called button brand and we’re able to come in right away (it was around 11 at night) Th Dr and vet tech were very caring and sweet to our boy. I can’t thank them enough for all of their help. I will be taking all of our animals there from now on.
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Gambit was very scared to go to the vet, however the entire staff was very professional. I didn’t catch the name of the individual who was helping the doctor out, but he was the only one who gained Gambit’s trust.
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My first time bringing my pet here and Dr. Hays and his staff are great! They were kind and patient and answered any questions I had. I highly recommend this veterinarian.
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Yes it is dirty and very stinky, but doctor has done amazing things for my rescues. Just wished it was cleaner and smelled better.
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Saved my dog when she had parvovirus . Took great care of my mini pig too
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Kind, proffessional service.
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Pros and Cons. Doc is very friendly and knowledgeable. He actually cares about my animals and will even make house calls if needed. The prices are not high like a lot of these reviews say. I was waiting in the lobby and I even noticed a few people came in to make payments, so he is nice enough to offer that. I only give 3 stars for 3 reasons. 1. The smell is really awful. Idk why but it really is hard for me to stomach. 2. The girls at the front are very rude. 3. We always wait a very long time before we're seen, even when we have an appointment. Once two homeless looking people who were walking by came in and asked for a cup of water. The rude girl charged them 50 cents! The water is free in the lobby!I was disgusted with that girl. It was over 100 degrees outside!
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Excellent care and service! I had my Aussie recently spayed and she healed up so well and quickly, hardly any scar and the incision was small. So very pleased. Thank you Dr Hay's and all the staff at Button Brand :)
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Dr Hays and his staff are caring and knowledgeable. They also work to get your pet seen when it isn't feeling well. I appreciate their willingness to work through lunch and late hours to make sure my pet got the attention she needed. They have a lot of patients to deal with and it can get busy, but they treated my dog with care and concern. I'm really thankful for Button Brand Vet.
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