Client Reviews on Chatterkick

    • 4.8
  • 16 Reviews

Most helpful positive review

0 people found the following review helpful

By Ashley English Oct 22, 2019

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Most helpful critical review

0 people found the following review helpful

By Rickey Heroman Oct 22, 2019

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Feedback:

I rarely post reviews and wouldn’t have except for the short dismissive email answer from this owner. Instead of venting publicly I would hope my customers would contact me directly if there is ever a problem so I can make sure I resolve it. Feedback helps my company run better for my customers benefit. It was clear this owner does not like feedback. It is obvious where the whole company attitude of ‘we are never wrong, it’s someones else’s fault’ comes from in this organization. The young girls I worked with in BR are very nice and if not for them I would post as a 1 Star. They are sweet and friendly, produce very attractive reports but didn’t ever give any detail requested and their work did not produce orders. I asked to communicate with the owner more than once and was told that was not possible until I finally searched and found her email on my own after I quit using them. After almost two years, I never got the details I requested including actual spend amounts for ads on Facebook. When I questioned it, the answer was always the same. We didn’t spend all you paid but will spend it somewhere else later. Maybe use for social media but they are not knowledgeable or equipped to do any google search engine work. Maybe they just didn’t understand my business but should have brought someone else in to help. Especial considering that during the 2 years I used them I was bounced back and forth between the girls as they were both out on maternity leave at different times. As I continued to increase budget the return got worse so it was better to explore other options. Now after changing companies and only 3 months with a new group the difference is amazing and I wish I had not tried to stay with Chatterkick so long. It was a costly experience

Feedback:

CEO Beth Trejo gave a presentation to our public relations group that was extremely helpful and a great refresher on the ever changing industry that is social media management. Very insightful!

Feedback:

Chatterkick is patient, professional and extremely responsive. As a social media novice, I knew I needed help to maximize the impact when I ran for office. Chatterkick delivered! They were patient in explaining how things worked, offered suggestions to boost impact and were respectful of the budget. Whenever I asked for analytics, I got the results quickly. I was very well taken care of - customer service is top notch!

Feedback:

Beth Trejo and her team at Chatterkick are constantly leading the pack in new and innovative ways for businesses to connect with their customers on a social level! Beth gave a dynamic presented to our business professional's marketing group recently and everyone was left with many great action items they could implement. Her expertise, guidance and suggestions were appreciated by all who attended. I highly recommend hiring Beth Trejo for any of your presentation needs and also recommend Chatterkick as a marketing partner for your business!

Feedback:

Chatterkick really generated some buzz for our company via Facebook. It was great seeing the results of their reviews so we had concrete numbers to share with everyone. Would highly recommend Chatterkick to others.

Feedback:

They do a great job of sharing the latest tips to get the most out of our social media.

Feedback:

This place is funky fresh. Very crispy.

Feedback:

Chatterkick was great to work with and put together a beautiful site for us!!

Feedback:

Beth spoke to our group of 150 nationwide marketers in New Orleans this year, she knocked it out of the park! Great insights and timely relevant content all around. Would have her back again in a second. Thanks to the Chatterkick team!

Feedback:

It was great to learn about the little things to help make your social media stand out more!

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