Client Reviews on CPI Solutions

    • 5.0
  • 16 Reviews

Most helpful positive review

0 people found the following review helpful

By Alexia Perry Oct 19, 2019

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Most helpful critical review

There are no negative reviews on CPI Solutions

Feedback:

We have been using CPI Solutions for almost 3 years now and have been extremely happy with their service. We chose to go with an outside IT company rather than replacing our previous internal IT person and it has worked out very well for us. CPI came in and did a full infrastructure upgrade for us (that included new virtual servers, network upgrade, re-wiring all of our cables, etc.) and we were very happy with the results. CPI is proactive and we always feel like they are one step ahead of us. Their support team is extremely helpful and responsive and we’ve always felt they treated our company like it was their own. We would HIGHLY recommend CPI!

Feedback:

This team is awesome! They always put a high level of effort into their service tickets and follow-ups. We've had them work on a variety of issues, from small requests to large projects and their commitment to a quality product is outstanding. We are very happy with our relationship with CPI.

Feedback:

Our firm has worked with CPI Solutions for 15+ years and we have only received 5 star service every step of the way. They provide excellent customer service and work well with our internal tech department to keep our systems up and running. Look forward to working with them for years to come.

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Professional & Knowledgeable from top to bottom. Customer Service and Response time are excellent. Highly recommend CPI Solutions to businesses that want their IT systems to run efficiently and effectively!

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We have worked with CPI Solutions over the last 6-7 years and they have been a great addition to our team! They have helped us implement solutions that have allowed us to stay competitive in the market place and supported our infrastructure so that we didn't have to worry about it. They are always proactive in their support philosophy, which has made our environment operate consistently and smoothly. If you're looking to partner with a good managed services provider, consider CPI Solutions.

Feedback:

Highly recommend CPI Solutions! They are professional and provide excellent customer service. Since switching to CPI Solutions, I have noticed a huge difference in the speed and ease of my company's computer system. If there are ever any IT issues that can not be resolved over the phone, CPI sends out an IT consultant that day to fix the issue. They have a direct phone line to contact with any questions. It is nice to finally deal with a locally sourced IT firm that provides prompt customer service. This is very rare to find as most IT companies outsource overseas.

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Very professional, very thought

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Pro

Feedback:

Our organization has trusted CPI Solutions with its technology support needs since 2016. Our facility is in a somewhat remote location, which presented some technological challenges. CPI worked with our staff to set up a wired network which supports computer users, telephones and a security system and a wireless network that covers our 125 acre property and enables Wi-Fi access where there is no cellular support. They also provide proactive maintenance and back-ups and even manage many of our subscription-based services. CPI provides fantastic customer support via telephone or email with great turn-around times and sends technicians to our site whenever telephone support isn’t sufficient.

Feedback:

We've been working with CPI for the past 6 years and I would highly recommend them! Everyone there is professional and extremely knowledgeable. We have some unusual security requirements and the employees go the extra mile to ensure we stay compliant. We started with a total revamp of every piece of technology from the phone system to every PC and server. CPI is able to handle it all. They stay on top of what we need and discuss strategy and budget regularly so there aren't any surprises.

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