Client Reviews on CPR Cell Phone Repair Sulphur

    • 4.3
  • 11 Reviews

Most helpful positive review

0 people found the following review helpful

By Sally richard Apr 23, 2019

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Most helpful critical review

0 people found the following review helpful

By Tammy Olivier Oct 23, 2019

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Feedback:

DO NOT USE CPR Cell Phone Repair in Sulphur. They do not honor their warranty and messed up my phone worse than it was. I brought my phone in to this place to fix a cracked screen. Since they repaired the screen I am unable to use my camera without the phone completely shutting down. I can’t make any phone calls without it switching to FaceTime automatically, muting calls, calls switching to speaker, numbers automatically being pressed, etc. I was told the prox sensor must have been clipped at the time of repair. I called and spoke to their store more than once and was advised to bring it back. I brought it back in this past Saturday and now my home button is broke which it was working at the time I dropped it off. None of the other issues were resolved and the owner/manager refuses to honor the warranty and repair the mistakes they made wanting to charge me for their mistakes. I no longer have a functioning home button, the phone takes 15 minutes or longer to turn on, still no functioning camera, and issues with calls and texting. I am unable to file an insurance claim on my phone because I used this place as an alternative to repair the phone. My cell phone service provider tells me that my cell phone insurance is voided because I chose this route for repair because it was cheaper than paying the $275 deductible. I would advise anyone against using them unless they want a broke phone and to have to pay more than was needed.And I will be contacting the better business bureau.

Feedback:

Got my phone screen replaced a few days ago very helpful store and amazing customer service. Would recommend to go here to get your phone fixed.

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I went to two different phone repair places before this one. Not only were the prices the best but they did an amazing job! I recommend anyone needing phone repair services to visit them πŸ‘ πŸ‘

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Fast and very helpful πŸ‘

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Kameron is super helpful and professional I'm coming here for all my future repairs

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No waiting in line. No pressure sales. Very polite. Very efficient. Will definitely recommend to friends and family!

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Extremely Fast. Technicians have great customer service. Highly recommend! They will continue to get our business.

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took my phone in changed battery broke my back door putting battery in which is made of bamboo used for for a week put up . Pulled it back out gonna use it will not turn on battery dead as door nail will not take a charge. informed me they don't warranty batteries on android phones. they whole point of having someone else do it was so it would be done right and cover. lesson learned I ll fix my own phone now on if they won't warranty their work.

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Had my charger port broken and everywhere else they said that they couldn't fix it, but when i went they fixed my phone within a week.

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Wonderful store! I've been to several phone repair stores and this one was the best by far. The service Donovan gave us was quick friendly, and beyond helpful.

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