Client Reviews on eFax
Feedback:
(Translated by Google) I had a problem and Eleonora helped me very quickly, competently and extremely friendly. I can only recommend it!I had a problem and Eleonora helped me very quickly, competently and extremely friendly. I can only recommend it!(Original)Ich hatte ein Problem und Eleonora hat mir sehr schnell, kompetent und ausgesprochen freundlich weitergeholfen. Ich kann es nur weiter empfehlen!I had a problem and Eleonora helped me very quickly, competently and extremely friendly. I can only recommend it!
Feedback:
I reached out technical support for an issue with my account, and was put in contact with Eleonora for assistance. She was incredibly helpful and patient with my request, and was able to steer me in the right direction. Great to know that eFax has such a helpful and knowledgeable support team. I appreciate their help and service.
Feedback:
(Translated by Google) Hello,I had a problem logging in to the eFax portal, I opened a ticket and in a few hours Eleonora De Grandi contacted me solving the problem.Impeccable service and Eleonora was really kind.Mario Esposito - Bialetti(Original)Salve,ho avuto un problema di login al portale eFax, ho aperto un ticket ed in poche ore Eleonora De Grandi mi ha contattato risolvendo il problema.Servizio impeccabile ed Eleonora è stata davvero gentile.Mario Esposito - Bialetti
Feedback:
(Translated by Google) Thank you to Paul for his professionalism, his patience: for all the tests carried out, his listening. Paul took the time to explain to me where the problem was coming from and how it could be resolved by our IT department.(Original)Merci à Paul pour son professionnalisme, sa patience : pour tous les tests effectués, son écoute. Paul a pris le temps de m'expliquer d'où venait le problème et comment il pourrait être résolu par notre service informatique.
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(Translated by Google) Thank you Carmen for your kindness.(Original)Gracias Carmen por tu amabilidad.
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(Translated by Google) It was enough for me to make a phone call to eFax Customer Service to get the problem resolved and reactivate the fax service(Original)Mi è stato sufficiente fare una telefonata al Servizio Clienti eFax per ottenere la risoluzione del problema e riattivare il servizio fax
Feedback:
Very good service and really affordable prices. eFax is easy to use and you don't need any wires or machines to send and receive faxes. You can even send them from you mobile phone while you are away. I am also using their eReceptionist service and I am happy with both. The support is also very good and they can solve any issues you might have from time to time.
Feedback:
Even their own customer service guys are sick and tired of people calling them to fix their broken system. eFax is terrible. The support number connects to some random guy in india. Very rude. No actual information on how the system works. Look for a different company.They deserve to be shut down.(12/03/19 - EDIT Review 1year later: If anyone reads these 'reviews.' Please notice how efax recently got a big surge of 5-star reviews from a bunch of people with only 1 review ever written. Use your own judgement on which reviews are legit. And make your own decisions. Cheers.)
Feedback:
(Translated by Google) It 'a long time to use this service and I have always got on very well.These days I had a problem with my credit card which, due to expiry, had created payment problems.The customer service has intervened promptly and immediately solved my problem.I suggest everyone to use this service because you will be satisfiedManagement Consulting Srl - RomeThe administratorGabriele Fiorese(Original)E' da molto tempo che utilizzo questo servizio e mi sono sempre trovato molto bene.In questi giorni ho avuto un problema inerente la mia carta di credito che essendo in scadenza aveva creato dei problemi nei pagamenti. Il servizio cliente è intervenuto tempestivamente e mi ha immediatamente risolto il problema.Suggerisco a tutti l'utilizzo di tale servizio perchè ne rimarrete soddisfattiManagement Consulting Srl - RomaL'amministratoreGabriele Fiorese
Feedback:
(Translated by Google) The service itself is intuitive and very easy to use, even the prices are quite competitive. The effectiveness a little less, I had to make at least 7 attempts before being able to send a fax. Perfect customer service, Serenella was very courteous, professional and quick to provide me with the solution to my request.(Original)Il servizio di per sè è intuitivo e molto semplice da utilizzare, anche i prezzi sono abbastanza competitivi. L'efficacia un pò meno, ho dovuto effettiare almeno 7 tentativi prima di riuscire ad inviare un fax. Servizio clienti perfetto, Serenella è stata molto cortese, professionale e rapida nel fornirmi la soluzione alla mia richiesta.
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