Client Reviews on Focus Services

    • 1.9
  • 16 Reviews

Most helpful positive review

0 people found the following review helpful

By Jordan Webster Feb 23, 2019

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Most helpful critical review

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By Ashley Norman Oct 23, 2019

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Horrible.... management is disrespectful, training was a joke. Pay is good but respect is definitely not a known there. Nor family emergencies.

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Terrible!

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I work here for a year and it was awful. You never get a bonus for sales cause they embezzle it into their own pockets and they treat empolyees horrible. Dont work here. The place needs to be shut down.

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Love working in a place that is like family. Great company !!

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Listened to a phone call between a person “in charge” and an employee. Clearly management is unaware of laws and how to treat employees. Disgusting!!!! They make all kinds of promises to people about pay and then do not pay as promised. Should be ashamed of their ways.

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Don’t ever in your life work here! It’s awful and the management treats their employees like utter garbage! Also you will never get paid what you are promised!

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Employees are timed when going to rest room and supervisors will hunt you down if you take too long. The management staff are always yelling at employees and customers often can hear and express their disapproval. Supervisors come to work inappropriately dressed, wearing unprofessional and revealing clothes. Supervisors talk down to employees. A portion of subordinates act disrespectful and unprofessional, others don't and all are treated poorly. I know of only a few good supervisors. The rest are horrible.

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Where do I even begin . Management is a complete joke all treat employees get treated like dirt beneath them yet they are all outside smoking weed on every break new Trainer smokes with new employees outside on break don’t ever expect to get a higher position unless you sell drugs to management director or sleep with someone there . No phones allowed unless your special . Place is a complete joke you better be willing to do extra hours and never see your family or else . This place needs to get shut down BBB my last review got removed wonder why

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!!! If you want a real review click here !!! To start off I don’t even know how this place is even still running...you have absolutely horrible management who don’t even follow their own rules ( dress code , cussing ,and even drugs ) and many other things . Nobody knows what is going ever and I mean like ever . In my experience it was literally nothing but mass confusion from start to finish . And the fact that there are people managers or what ever you call them who violate the “ big no no” such as body piercings and smoking in front of you as they tell you not to . How do you expect anyone to take this place seriously when one of trainers had been literally getting high on brake as the new people are in line getting drug tested and then for them to come back it and try to teach the class . It’s not hard to tell when someone is high and has no clue what they are even teaching. If I had any place there I would be embarrassed to say I work there as clearly this place is a joke . I’d also be embarrassed to have any part in the managing staff . Now yes there a few good people there but a few good people don’t make up for complet and utter disrespect they have for rules that had been set up . If I was someone higher up in the company and I had gone there I would have that placed closed before you could even say hypocrites . And you people wonder why you have the “ type “ of people apply there. I hope someone important read this and just does is all a favor and close that hole . I hope this saves someone from wasting their time on this place

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A poor excuse of a call center. They openly encourage agents to commit fraud on behalf of CenturyLink internet.

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