Client Reviews on Jones Design Company

    • 3.9
  • 15 Reviews

Most helpful positive review

0 people found the following review helpful

By Lindsey Hughes Oct 23, 2019

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Most helpful critical review

0 people found the following review helpful

By Jake Bowick Mar 23, 2019

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Feedback:

Great turnaround time, great prices, super friendly owners that are super easy to work with! Their custom printing is great quality! Highly recommendedđź‘Ź

Feedback:

Awesome, awesome place! Customer service is awesome, prices are affordable and the quality of the vinyl is awesome Definitely recommend. Very great people and very low prices the only place I will buy my vinyl If u make stuff at home only way to buy your vinyl here a lot cheaper then get it at Walmart or Joann’s

Feedback:

PAID for push order over 150 dollars. Extra fifty for rush. Was told be back in one hour. Took kids to eat. Came back. Was told they did not have material to do it ..Owner stated over Message he was pulling in in buford to get material. TOLD him I wanted money back because pe that would leave me having my wife take hours off work to pick it up. HE refused. I called cops. HE walked in Five minutes later. Was nowhere Near where he said he was to get materials. IT was over an hour drive and he was here in Five minutes. Want refund. waiting on cops now. WILL edit with results

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Very nice people to deal with. I'll be back.

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I love this place they are amazing and sweet really feel like family when I’m here ❤️♥️

Feedback:

1 - I've used them twice, once last year and once recently.2 - Both visits have required reprints due to low-quality shirts.3 - I emailed requesting a quote for "rush" service. They went ahead and rushed (and of course charged me) for service without approval.4 - Yesterday, weeks after my last order, they charged my debit card for over $3000 by mistake (still has not been returned to my account as of 3/9/18.I would not recommend this business. They apparently collect credit card info without client approval and the quality has not been more than mediocre in my experience. I would have refrained from leaving a review based just on the quality of the work but a $3000 unauthorized/fraudulent charge is unacceptable . They say they've refunded the money (still not received) and they have "fixed" the shirts both times but really, who wants to deal with a company that needs a few tries to get it right when there are plenty that deliver on the first try.UPDATE:I have not heard from JDC. The fraudulent transaction that occurred on 3/8 has still not been reversed.I also have not heard anything from the owner about the rush fee.Beware - there are really too many print places to do business with to have to put up with this type of stuff.

Feedback:

Owner doesn't conduct business in a professional manner. I order 34.00 worth of stuff. System changed me to pick up in store instead of free shipping. So I was done wrong all the way around. I will never shop there again.So to make matters worse. He acts like a baby and refunds my shipment he's refusing to ship after I paid extra. Nice real nice.. lol

Feedback:

I do not want to listen to 20 min Automated BS before I part on hold for 20 min more. How do you stay in business?

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Two steps in and right back out. Pickup orders that quick!

Feedback:

Awesome, awesome place! Needed 5 shirts done in a very small amount of time, but they got it done! Customer service is awesome, prices are affordable and the quality of the shirts was great. Definitely recommend.

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