Client Reviews on Jones Insurance Group

    • 4.7
  • 14 Reviews

Most helpful positive review

0 people found the following review helpful

By Erika Wells Dec 24, 2018

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Most helpful critical review

0 people found the following review helpful

By Coby Reece Nov 24, 2018

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Feedback:

Lindsey and her team did a great job getting me better coverage at a low rate! I highly recommend Jones Insurance Group for your insurance needs.

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Lindsey and her team did a great job lowering my rates and increasing my coverage. Glad to have them looking after me.

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Great customer service and competitive prices!

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LINDSEY BASS WITH JONES INSURANCE GROUP KNOWS HER PRODUCTS. COMMERCIAL CARRIERS ARE WHERE SHE CAN HELP YOU THE MOST. SHE CAN FIND WHAT IS GOING SUIT YOUR COMPANY BEST.

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The best!! Our home coverage is fantastic and affordable. I love working with Lindsey and her team. Thank you for everything!!

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Lindsey Bass showed me I could pay less for more comprehensive coverage. Who knew?! Thanks, Lindsey!

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Lindsey and the entire team at Jones Insurance Group are fantastic! Extremely helpful and knowledgeable. Lindsey worked so hard to find us the right policy at the best price. I highly recommend her!

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The agent who was handling our account left the Jones Group. We were never informed of that and have not been informed about who our new account agent is, if there even is one. I just spent about 30 minutes on the phone with Nationwide cancelling our policy. Shouldn't that be the agency's job? Also - when I call the agency all I get is Nationwide's main phone line. How is anyone able to speak to a live person at the agency?I am writing this five months after my last review. Someone named Lindsey Bass who says he or she is from the agency responded about two weeks ago. He or she asked that I call him or her but didn't leave a number to call - even after I stated in my original review that when I call the agency number all I get is Nationwide's main phone number!

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I have had excellent experience since Dickie Jones Agency has taken over my Nationwide account. I really appreciate the friendly prompt service I have received :}

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Always pleasant to talk to, helpful in every possible way!

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