Client Reviews on MOST Brand Development + Advertising

    • 4.3
  • 13 Reviews

Most helpful positive review

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By Jana Halle Jul 22, 2019

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Most helpful critical review

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By Monica Mungia May 22, 2019

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The only place I will rent a car..

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Kelsey is what customer service is all about she is very helpful and friendly just her attitude made me happy I chose this place will be renting from this place only just because of her!!They are lucky to have her!!

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This location is severely understaffed. Waited in line for almost an hour to drop off a car and get a receipt. On a Saturday they had one associate working the counter to help people while a manager sat in the back. You'd think the manager would come out and help get customer in and out rather than let them stand in line for an hour. Such poor customer service. I ended up just using the drop box because after an hour I had enough.

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The team at the Gilroy location were great! Came in a few hours earlier than planned. They had a car ready in a few minutes. So much nicer than having to rent from the airport. Renting again in May/

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This was my first time renting a car. I rented it for a week at a good rate and with no problems. Staff was very helpful.

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The Gilroy branch has made a complete 180 thanks to Miss Kelsey! I have been receiving rental cars while truck is serviced for three years & occasionally rent on my own. Prior to her arrival it was a frustrating experience for a variety of reasons, mostly customer service was lacking. Kelsey is doing a great job, now get a bigger fleet & office space!

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Great customer service and the vehicle was clean and ready to go. The front counter people were very polite and explained everything in detail.

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very helpfull, power went out still was able to get my vehicle rented w no problems

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Felt totally discriminated against

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This is always a good company for car rentals. Safe, affordable and customer service is always pleasant.

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