Client Reviews on Carolina Spine Pain Rehab

    • 3.6
  • 17 Reviews

Most helpful positive review

0 people found the following review helpful

By Cara Core Oct 18, 2019

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Most helpful critical review

0 people found the following review helpful

By SHANDREA sanvois Jun 18, 2019

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Feedback:

I came in for an MRI and the experience was very easy, quick, & comfortable. The staff explained everything clearly, made me feel comfortable, & everything went smoothly! They have availability 7 days a week which is very convenient.The MRI was more open than I remember from several years ago at another company. Over all it was a very positive experience.

Feedback:

I like the Kiosk check in they have but what I like even better is the service as you go to use the kiosk they call you over in stead to check in with an actual receptionist when there is no line of people which adds a "personal friendly credit union" touch. Great imaging guy and lady to examine with the best representation I believe I could have had for that scenario. Even though it hurt, "soft touch" for such a big guy. lol ultrasound was gooood, even feels a little better. five stars

Feedback:

All techs are very nice and reassuring

Feedback:

A fine establishment to have your Oregons imaged. They now utilize a kiosk to check in, so open your eyes and stop asking the receptionist to check in. There’s always a motley crew in the waiting room for entertainment. Whether you choose to watch life pass by all of the people staring at their phones, or watch some local from Springfield attempt to not spew off racist comments in a waiting room full of people, you’re sure to be entertained while you wait. Service is exactly what you should expect for a high-volume imaging business. They get the job done, but don’t expect confetti and balloons. Many people park on lower floors of the garage and take the elevator up, but there is a floor of the parking garage that is on the same floor as Oregon Imaging.

Feedback:

Everyone was so nice and explained every step of the process. They checked with me during the scan to make sure I was fine and to let me know how long each step was. Nothing but great things to say about them. AND, I had a 6 pm appointment.

Feedback:

I was referred to this location. I checked the website for their hours. It says they are open until 9:00. I arrive after 20 minutes of crossing town, go in and the receptionists asks me why I am there. I get my referral out and tell her it's for an xray. She says "Oh, our xray department closes at 5:30". I tell her that the website does not say that and she says it does (it does not).I will get a referral to another place because I expect that if they don't provide all the services until closing (I arrived at 6:25) that should be make clear on the referral and their website.UGH!Now I'll have to rearrange my schedule tomorrow to go somewhere else, spend more time and gas.

Feedback:

If you can get your imaging done ANYWHERE else then you should.

Feedback:

Kiosk check-in, short wait time, CT scan done in minutes, friendly staff.

Feedback:

Pleassnt, quick and easy.

Feedback:

I have had 4+ visits, appointments, with different aspects of Oregon Imaging center, University District, and have had nothing but great treatment. From ultrasound - cat scan with/without contrast - MRI -full body x-ry (Riverbend) and more - The employees even came in on a Saturday to get patients that cannot come in during the week due to working - that is true patient care. I have been diagnosed with cancer, and these professional technicians, as well as the receptionists, are all top notch. I am unclear why some have negative comments, but I have always been treated professionally, and have not had to wait for my appointment. If there was a wait it was no more than 10 minutes. I have never been rushed through an appointment, and even been told what the next step was going to be. I rate the entire staff at Oregon Imaging Centers, University, and Riverbend as top notch! ca - Eugene, OR

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