Client Reviews on Peoria Camera Shop

    • 3.9
  • 14 Reviews

Most helpful positive review

0 people found the following review helpful

By Douglas Abernathe Dec 24, 2018

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Most helpful critical review

0 people found the following review helpful

By Jake Smith Jul 24, 2019

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Always helpful and knowledgeable employees

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He did Wonderful

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Ted is always very knowledgeable and helpful. Much thanks to all for a great experience.

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The young lady that was working was very nice and helped answer all of my questions

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Very nice.

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These guys are are total jerks especially when it comes to closing time. We were coming from Bloomington and called ahead to let them know we were 10 minutes away and it was going to be close. The guy that answered the phone said he had to check with a coworker. The coworker got on the phone and said there was no way they would wait one minute over for us. We actually got there at 5:59 before their listed closing time and they had locked the doors and shut off the lights. Thanks guys. We won't be back

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I have been a customer at Peoria Camera Shop for years. I have ALWAYS talked about how wonderful their prints and prices are to my clients...and while thats true, it doesn't matter when the customer service is terrible! I came into the shop yesterday to make some wall prints for our new home and to design our Christmas cards. I spent approximately 1 hour at the kiosk designing our card perfectly, ordering wall prints of our brand new family portraits and placing my order (It was a little under $100 order). When I tried to put my order through, it wouldn't allow me to choose cash payment, which is literally all I had! I asked them to override the system so I could pay for my order in cash and was told it wasn't possible!!! Its fine if you won't accept cash, but PUT UP A SIGN TO WARN YOUR CUSTOMERS!! I wasted an hour of my time for absolutely nothing and left the store in tears. I am appalled at how I was treated yesterday and will likely not be back. So disappointed in this establishment.

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Not Cheap. Most items I bought were marked up 40% more than I could of bought them for on Amazon, one was 60% more there. I wish I would have looked them up before spending over $300 here. The selection was absolutely terrible, big sign on the door says Canon but they only sell Sony products. What’s that about? And the man who helped me didn’t have a clue what he was talking about with some items. You guys need to stick to photos only. Your camera business is laughable. Needless to say I won’t be coming back.

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Not a fan of their return policy. Despite not using the item, still in the box, and having the receipt, I brought it in 8 days later and couldn't get my money back. Now I'm stuck with this thing and out 80 bucks.(In response to the owner: I purchased a compact flash card)

Feedback:

Great staff, very knowledgeable!

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