Client Reviews on RCS

    • 2.3
  • 3 Reviews

Most helpful positive review

0 people found the following review helpful

By Karla Palasciano Oct 24, 2019

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Most helpful critical review

0 people found the following review helpful

By Tom Grisius Oct 24, 2019

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Feedback:

I found RCS Security on the Russound whole house audio website. Ray did make a visit to my house with the intention of improving the audio to our pool. However, he never followed up. I called the office 7 times and spoke with a non-customer service oriented lady named Amy and each time she said she would deliver the message. Never did she call back to say she spoke with Ray and he will get back to you, even though I requested some sort of response on each call. "Bush League" operation.

Feedback:

Our office needed to have security locks installed that unlocked with a key-fob. After several quotes, not only did RCS give us exactly what we wanted without trying to up-sell us a bunch of stuff we didn't want or need, but they gave us the best price out of 4 different quotes. They were fast, efficient, and have great customer service! I would highly recommend using RCS.

Feedback:

Please be aware that there is a hidden annual contract in the fine print and you will be penalized for early termination.

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