Client Reviews on Sign Express
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We had some issues communicating with them at first, but they went above and beyond to solve our problem and take care of us.
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Took a little while but the wait was worth it. Excellent quality and they took the time to do the job the right way.
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So easy to work with and great quality
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We love this company. They did work for our church and did an excellent job. Thank you Sign-Express!!
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This company has the worst customer experience we have ever dealt with. First off it took us 9 months to even get our sign from them hearing excuses after excuses. Their "Project Manager" would never answer the phone and if she did, said she would have to call you back and you would never hear from here until you called again. We had to call the leasing company and get them involved just to get the sign delivered. The sign has not worked since the day it was installed, it has constantly been things not working correctly and them wanting us to work on the sign ourselves. This is why we paid the company to get it installed. We are currently left with a sign that does NOT work and we can barely get anyone to communicate with us.
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Excellent company and great people. The signs are high quality at very affordable prices. Keep up the great work!
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I started a job here this summer. I got to know the quality of the people working here and the signs they produce. I enjoy being a part of a company that has a great vision and wants to make a difference. I decided to stay on part time after I went back to school to see what else I can learn and be a part of a great team.
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When we needed to replace the sign panels for the existing sign for our new business, A/1 Total Services. We requested quotes from 5-6 companies. Karrie, at Sign-Express, was one of the few who responded almost immediately, asked a number of important questions to find out our specific needs, took our hand drawn idea for our sign, presented us with an initial proof, listened to our input and tweaked a few things here and there until we had it exactly how we wanted it. Then Dannielle finalized all the details of the sign measurements, sent us the final proof to approve, and oversaw the production. We were somewhat leery after seeing several negative reviews of the company, but the comments just weren't matching with the excellent customer service and professionalism we had experienced with these two fine ladies up to that point, so we took a chance. WE ARE SO GLAD WE DID! Even when production slowed down a few days when the area went through tremendous flooding from a tropical storm, our signs were still ready within the time frame they had quoted us, which was only 3 weeks. Our signs were carefully sealed and crated, and arrived within 3 days (from Houston, TX to Missouri). We are so pleased with them and the EXCELLENT service and quality of workmanship we received from Sign-Express in Houston, TX! Thank you! Thank you!
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I have used Sign-Express three times so far, since I have different business locations. When I opened my business I wanted professional looking vinyl on the doors and windows to advertise my services. I also wanted channel letters that would light up at night. I reached out to multiple vendors in the Houston area and chose Sign-Express, because they were courteous, offered different options, and their prices were fixed. They provide free estimates and can give you ideas/illustrations (if you don't have any). They were also timely and would respond quickly to my emails. Since I had a great experience the first time, I decided to use them again when I opened my other business locations. So far, the professional vinyl and the channel letters has helped the business grow tremendously. If I had an unprofessional storefront, I don't think I would be able to attract the right kind of client. My motto is: "It takes money to make money." If you don't make your business look nice, no one will want to come in.
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Sign Express did an AMAZING JOB with the install and was very swift and efficient with every process. I would recommend them to ANYBODY. Thanks Sign Express for the hookup!!!
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