Client Reviews on Snap Newcastle

    • 4.8
  • 18 Reviews

Most helpful positive review

0 people found the following review helpful

By Riccardo Tirini Oct 05, 2019

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Most helpful critical review

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By David Thorburn Jul 26, 2019

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Feedback:

Whenever I need Snap I always need them in a hurry and Frances always goes above and beyond to help, I wish all professionals were this easy to deal with!

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I used Snap Printing to design my business cards and website and the service was fantastic. It was a very smooth, pain-free process and nothing was a problem. I've since referred another business and I'd have no hesitation in referring others.

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I'm so impressed with the work I have had done at Snap Newcastle. On every occasion that we have worked together they have taken my kernel of an idea and turned it into gold! Their creative services are outstanding and their customer is, in my experience unbeatable.

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Awesome products, fast turnaround and amazing printing quality. Very friendly staff

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Waste of time and moneyI went to snap to get 2 posters printed. I explained that I was taking the to a framer to get framed, as they were a present. The prints came fast and looked good. I took them to the framer, I received a call from them that stated that there is a problem with the prints that he's never seen before and asked if the printer used heat sensitive paper. As they use heat to finish mounting the prints. I called Snap and they confirmed that the ink used for posters is sensitive to heat. I'm your average person that has no idea about printing or framing and thought that when I mentioned that I was getting them professionally framed that this kind of information would be handy to give the customer. I said that I have had the same conversation with the framer. When I questioned why that information hadn't been shared when I ordered the prints I was given the response "we'll I'm not a framer and don't know their process". No attempt at customer recovery. Definitely would not use Snap Printing Newcastle (or any other Snap)again

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Amazing staff who know their stuff, quality printing & cheap!

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The team at Snap Printing are amazing! They are friendly, professional and extremely good at what they do. I've been dealing with Frances and Amy for a few years now and they have always gone above and beyond no matter how big or small the project is. They deliver quality prints with a fast turnaround time and they are more than happy to collaborate on printing ideas to bring my vision to life. I'd highly recommend their services to anyone who is in need of professional printing. I can't thank them enough for the work that they have done for me.

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Francis and the whole team at Snap have been fantastic to work with. They have delivered great quality products and have accommodated our oftentimes very tight deadlines. They are always very friendly and helpful. I would recommend Snap Newcastle to friends and colleagues.

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Manager HSM. I have been dealing with Snap Newcastle for at least 10 years now and the quality of work, service and staff assistance is excellent. End result is always perfect. Have never had to go elsewhere Great staff.

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Printing job was a repeat of a job from 8 years ago, yet the previous artwork was located and incorporated saving time and money - important variables in any business.

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