Client Reviews on Sabine Probst Design

    • 2.1
  • 16 Reviews

Most helpful positive review

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By Paula W Jul 24, 2019

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Most helpful critical review

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By Maria Math Tutor Oct 03, 2019

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Dr. Carron has been over 45 mins late on two occasions. I had left the office before being seen but she still charged a co-pay.

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Very irresponsible, unrisponsive. It is not possible to make an appointment.

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Horrible service, wait on the phone for hours, difficult to get in to see the doctor. I took my sons to the pediatricians there and it was horrible. Horrible.

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I suspected I had a hernia.I called and set up an appointment with a doctor listed as an internist to see if I had a hernia.They set me up with a doctor who, after I explained my problem, advised that he mainly does infectious disease and would recommend someone competent to diagnose my condition.He would not confirm that I had a hernia, merely that I had a bump, which even I could see.So the entire trip to and from the doctor was a complete waste of time.

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Terrible! Do not go here! Trying to make an appt to see my existing doc, took 3 separate phone calls, last call today total of 50 minutes and being told yet again that Samantha Dunham's assistant will call me to fit me in. There were available appts in the schedule but receptionist was unable to make the appt, saying they needed to confer with the doc- even as far out as Oct 8 and this was for an urgent issue. 2.5hrs of my time futilely wasted trying to make an appt- which by the way they still cannot make for me. Treatment of patients here bordering on flat out negligence. All the other bad reviews are unfortunately true and of the same bad experience.

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My doctor is awesome(Gynecology) but they are so awful with insurance. They bill me three separate areas for one tiny visit, and I had to call different areas because they didn’t apply insurance even though I told them upfront and did their pre-visit survey. It was a nightmare. Also no parts of the hospital talk to each other it’s like dealing with different companies to get one thing sorted.

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I have been seeing Dr Dhalla since his office was on Fifth Ave, and I've continued to see him here at Trinity. He has been my Primary Care Physician for more than 20 years. He his by far the best Doctor I've had. He is the only reason I come here. He listens, and he genuinely cares. Thanks Dr. Dhalla!!

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I have been seeing Dr Elisa Rose for five or so years for annual physicals and never experienced any medical conditions outside of that where her "expertise" could be helpful. So about a month ago i started having this cramping pain and bloating that was getting progressively worse. I reached out to her office to schedule a visit. I assumed that since i am a patient of hers it is her responsibility to try and accommodate me in this situation. Straight off the bet they tell me she is booked for a few months. I was like, well i am having this pain i do not have 2 months can she squeeze me in even for a few minutes. They were so unaccommodating it was crazy. The pain got progressively worse and worse, i kept calling the office and getting the same middle finger. all they ever said, if it is an emergency go to ER! Well, it was not en emergency straight away and all could have been avoided easily if she just bothered to at least get me to do some tests. So i decided to wright to the doctor. she never even got back to me at all! So one day, i call the front desk and pretty much have a break down on the phone. And what do you know, she calls me! But not because she cares at all, because there is a protocol to follow and i assume she could not get out of it. She just goes through the motions, asks what's up and says just go to ER. I tell her, i just went to urgent care can i at least send you the results that you can look at? Her response - IF YOU FEEL LIKE IT!!! are you kidding! i am in pain for over 2 weeks and that's all you got? i was crushed honestly by her complete lack of care. She obviously did not offer to see me or even make an effort. There was no follow up nothing! I did end up in ER with a ruptured appendix with some complications because it was leaking for so long. I am shocked and angry and want to let anyone considering this failure of a human being as a doctor to STAY THE F AWAY and find a doctor who will be there for you not just for an annual physician because they can milk your insurance and it's easy but when you really need them.

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UPDATED: Gotten a little better since my original review. Still sticking with them since it is close to my work.I have Dr. Babbar and he is excellent. Appointment wait time is good. They have cut down some of the front staff and put in more computers for check in. Service is not at the same level as before. The doctor ordered abdomen sonogram, and I tried to call the office 2 times to make appointments, all calls for procedures/testing went to voicemail and no one ever return calls. I finally went into the office and the front desk told me to go somewhere else to do the test. The reason is something like they no longer have the staff there. But how hard is it to return a call/voicemail? I chose Langone Trinity for efficient service integration and it is just not as good as before.

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Dr Ahn is great but unfortunately he is part of a very broken system. NYU Langone is terrible if you need to see a doctor right away. I’ve booked with him for availability two months down the road. The day of, it was cancelled because he couldn’t come in. So I had to rebook a month later. Today, it was cancelled again for the same reason. Again, each cancellation and rebooking is an extended wait time as the first. This is extremely frustrating as I am suffering ailments and pain... and cannot even see my doctor. I don’t know when I’m ever going to see him to be honest. This is not a one time thing, it’s a chronic pattern of poor patient care. 👎 👎 👎 UPDATE 5/1/2019: After being rescheduled again and again. I've fasted for the physical appointment rescheduled for today. NYU Langone Trinity just called TODAY to let me know the doctor has cancelled again. This is three times.

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