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Last Updated March 1, 2024
Client Reviews on U.S. Cellular Authorized Agent - New Trend Wireless
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- 3.4
17 Reviews
Feedback:
These people will bacicly steal your money.... Getting a bill is like a guessing game of hidden fees ..... keep in mind if you pay your bill on time in cash they don't call the receipt in for up too 3 days so then you phone gets turned off and they charge you and extra fee to turn it back on even though you all ready paid it's a joke this company has no morals and this store doesn't call your payments in. I do it myself now call in my own receipt number too billing because you can't trust them too do it .
Feedback:
Went in for an upgrade and some accessories, Josue helped me find exactly what i was looking for in my new phone. Definitely go to him for you new phones & accessories.
Feedback:
New trend staff is Great! Specially Josue, super helpfully & made upgrade process quick and painless.
Feedback:
The folks down at the store really go the extra mile! Especially my man John!
Feedback:
My boyfriend Robert and I have had a few issues with our phones and John Holberg has always been exceptionally nice and has handled our problems in a timely fashion... Hes always in a good mood and never turns us down if we need help...
Feedback:
Fantastic customer service and positive atmosphere, go see John, he's my guy!
Feedback:
John Holberg was Awesome! I’m very pleased with my new IPhone 8 and accessories he recommended. He was very knowledgeable and the process went smoothly. I happened to go in at a quiet time too!
Feedback:
John holberg was exceptionally helpful. I originally came in for a cheaper prepaid phone, but I really wanted an I phone. He was able to help me expediently with a new contract and two new iPhones. Very excited happy. Excellent customer service.
Feedback:
Worst customer service ever. Always under staffed. Go to a different location if you can. Not a helpful store.
Feedback:
I've been a US Cellular customer since 1996 as far as I remember. Started out with a bag phone then one of the first handheld phones. There was a few times that I was away from the service area for a short time, but always jumped back into the US Cellular family. I am currently with them in the Fort Bragg area of California. Now I have a problem with my phone where I can't plug in the phone to it's charger, causing major communication problems. I, just a few days ago, became unable to see through my left eye making it difficult to see one eyed at all. My phone will NOT plug into the charger cord. Something is stopping it from plugging in all the way. When I started to plug it in yesterday evening, it was charged at 38%. I need to make a call into my doctor office and obviously can NOT!! I am disabled and in an electric chargeable chair, and am in a pickle due to eye issues and can not get to the Boat Yard and US Cellular to find out why I can't plug it in or if it all can be charged!!! I could really use a bit of help here ASAP (10/15/20170 @ 12.32 PM
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