Client Reviews on Union Street Media

    • 4.7
  • 27 Reviews

Most helpful positive review

0 people found the following review helpful

By P.J. Roberson Oct 18, 2019

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Most helpful critical review

0 people found the following review helpful

By Hoa Hoang Oct 18, 2019

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Feedback:

I've been using this Website for the past several years and I've been too busy to find a new one. Please don't sign up for their service. They over promise and under deliver. The customer service is very poor. We've asked them not once but 3 times to complete a task and it never happens until the 4th time if at all. I'm sure that there are some great people that work there but not enough accountability. Don't waste your money. It has been a huge mistake for us. I'm looking at a new website. The new people told us that these folks never put key words in to make Google searches come our way. 100% poor service and complete waste of money. I regret having even worked with these folks. You have to give them 90 days notice to cancel. We have done so and I can't wait! If it was possible, I'd rate them a ZERO! They will probably contact me and ask me what's wrong. They won't fix it even after you tell them. I've wasted thousands of dollars with these folks. Don't fall into the trap. RUN!

Feedback:

They have been great to work with throughout the entire process from start to launch. I highly recommend them to build your website.

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very efficient and friendly!!

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A great company! We have been with USM for about two years now and love our website. They are very reasonable in what they charge for their services and the client service is excellent. I would highly recommend considering their services.

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Responsive to our needs and prepared a terrific product. Very pleased with Union Street Media

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I am very pleased with everyone I have worked with at Union Street Media. The team is professional and friendly. I am adding to my review 5/20/18. I would give this group a 10 if I could. Alex Osborne is very responsive and helpful. He just took the time to return an email and he is on vacation in Hong Kong!

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Very easy to work with, super responsive, professional, and accommodating.

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Very competent and service is outstanding. I would highly recommend to anyone looking for a website service company.

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Very pleased with my experience with USM. I was/am not very tech savvy around web design, and they were very very patient with their explanations to my questions.

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Peter DiFonzo and the entire team at USM has been great to work with. After lots of research we hired USM and couldn't be happier.

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