Client Reviews on WacoTechs - iPhone and Computer Repair

    • 3.9
  • 14 Reviews

Most helpful positive review

0 people found the following review helpful

By Lorna Moravec Mar 22, 2019

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Most helpful critical review

0 people found the following review helpful

By Walter Woodliff Aug 22, 2019

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Awesome guys that we love to do business with

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Called this place when they opened at 10 and the person who answered was rude as hell but did answer my questions...got there at 10:30, 30 minutes after they were supposed to have opened, and no one was there then when I tried to call again no one answered and no one called me back

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No!

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Great service, Great timing and the RIGHT PRICE!

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I did business with this company a few years ago so apologies for not recalling all of the details. I brought a phone in for a screen repair, was told it would be fixed by a certain date because I was traveling out of the country on important business and needed the phone on my travel. The date came and went, phone was not ready. No apologies & no discounts were offered for their screw up. They ended up having to send it off to get it fixed elsewhere. Ended up having to get a family member to get the phone about a week later and mail it to me at my cost. These guys wouldn't even cover the shipping. Also turned out the bill was much higher than estimated, but I guess since I wasn't there to pick up the phone they thought they could pull a fast one and I couldn't get my phone back if I didn't pay. They definitely did not have a customer first attitude. More like a "sucks to be in your attitude." I would NOT do business with them or recommend them. Total nightmare. Ended up having to get my phone fixed overseas about a year later when their poor quality work broke again. Somehow the overseas company got it fixed in 24 hours for a quarter of the cost and I still have the phone today. I was not going to leave a review because I normally do not, but now I am getting bombarded with emails soliciting my review so here it is. Customer beware!

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I do not know where you have moved. I need to pick up my computer if it has been repaired. Thanks!

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Hector at WacoTechs service was excellent!! The prices were affordable and work was efficient. He was very patient with me and also assisted me with picking/dropping off laptops I needed fixed. I would definitely recommend him to anyone needing computer repair.

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Hector was absolutely wonderful to work with. He diagnosed my MacBook Pro and got it back to me in a timely manner. I appreciated his efforts so very much. Thanks Hector! Hope you’re a new daddy by now :-)

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I LOVE this place! These guys fixed my iPhone screens several times and were always cordial, professional, and competent! They are the only place I will go!!

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IT WAS A GREAT EXPERIENCE DEALING WITH YOU. YOU ARE VERY PERSONABLE AND UNDERSTANDING. YOUR KNOWLEDGE OF COMPUTERS IS EXCELLENT. PLUS YOUR RATES ARE VERY GOOD. I HAVE RECOMMEDED SEVERAL PEOPLE TO THE PAST COUPLE YRS. THANKS AGAIN FOR YOUR GOOD SERVICE. I HAVE TO STOP DOWN TO SEE YOU AGAIN OF HOW TO DELETE PICTURES IN MY MAC COMPUTER

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