Client Review on Zoho

Feedback:

Switching to Zoho Books has been a horrible experience. It was supposed to save time and make things easier and be customizable. It has been anything but. Be prepared to do things the ZOHO way and only the ZOho way, also known as the wrong way. Matching transactions is the shotgun method, so instead of Zoho tracking transactions from merchant to bank account, it just shows you all the transactions AROUND that time and you pretty have to just guess!!!Does your business have account numbers? Do you want to add a clients account number to an invoice. NOPE not with Zoho, that will require specialist to design code and you will have to wait 3 weeks. Do you want dashes in the account for any reason, NOPE forget it not with Zoho, cant be done they say. Landing a man on the moon, that can be done, dashes in my account number, IMPOSSIBLE. Support is non existent at best. A Lot of canned responses, and Sorry that can't be done or we cant do that. A big disappointment!