About - Jhill Designs

Overall Feedback:

Every time I come to our vacation home in San Diego I get a little sad about how ugly our design turned out and a little upset that Jessica had intentionally overcharged us for some items. At our interview, Jessica said she gets designer discounts and would pass it along. When I asked her why she didn’t tell me she was going to mark-up items so significantly for décor she bought at Z Gallery she threw the contract at me stating that she could mark up items 30% without telling me. Some items were marked up over 100% and in addition she charged me for time to call Z Gallery to negotiate her discount. Also, we got charged more time for inputting orders into the “studio web” and other clerical work than actual design time. In fact, Jessica ad her team only visited the house once to design the house. Jessica charged us restocking fees for items we refused to put in our house and when we called the company where she purchased the item from, they told us there was not restocking fee. When asked for the receipt to prove that she was charged a restocking fee, she refused saying she didn’t have to show us any receipts. Jessica also refused to patch up holes that were made for some items that were returned and some redesigned areas we had to have redone, and we spent thousand on extra like warehouse, storage, delivery and set up fees that, while wording is in the contract, are not quantified until you get your bill…surprise! I ended up paying over $150,000 for the design and furniture and I’m still just so disappointed. I’ve worked with other designers for our other homes and business and never felt so ripped off.