4imprint Group, PLC
Client Reviews on 4imprint Group, PLC
Feedback:
Nichole, Jessie, and Jessica were extremely helpful in helping us resolve a shipping issue and meet a deadline. It wasn't even 4imprint's fault (UPS messed up), but they stuck with us through to our issue being fixed. The quality of this company really shows, from their products to their employees. We will be getting our promotional materials from 4imprint exclusively from now on, you can't beat service like theirs.
Feedback:
Nothing better than being provided with excellent customer service. Liz McGlenn, thank you so much for helping me when I was in a crunch. Afton Notebook with Pen were delivered in time for our event as you assured me and were a hit at our event. I highly recommend this product to all who are looking to promote their program as the price is very reasonable as well.
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We realized we were out of company pens really close to our event date. Paul Tribbey and the 4imprint team not only made the ordering process a piece of cake, but they were able to get our pens delivered about a week earlier than the original ship date. We've been using 4imprint for years and this level of service is 100% the reason why we will continue to use them for future orders!
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I researched a number of companies and got a number of quotes for Campfire mugs for my company. I read the online reviews for 4imprint and after I received their competitive quote, I decided to go with them. This company was fantastic to work with. My product arrived quickly, I was pleased with the quality and when a few of the items were damaged, they sent out replacements immediately. I would recommend them and would definitely use them again.
Feedback:
very drama filled
Feedback:
I used 4imprint to purchase promotional items for a coalition I'm on. I was very impressed with the quality of customer service, prompt communication, and ease of access. The customer service representative, Allison B., was a joy to work with. I highly recommend 4imprint for any of your promotional needs!
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My group loved our annual Red Solo Cup T-Shirts! I owe it to Brandon for helping me with my first 4imprint order and will be sure to place more!
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I've ordered from here for multiple events and have always had the best service. There was one time some of the material came damaged and they went over and above to not only fix the problem, but give me choice and say in how I wanted the issue fixed. Very impressed with their customer service.
Feedback:
I ordered a couple different items from this company and was pleased with the service. First off, it's wonderful that this company offers free samples so you can check the product before moving ahead with a full order. Secondly, and most importantly, their customer service is great! I spoke with a few different representatives during the ordering process but want to highlight two individuals. I worked with Keara Dunn (Sales Rep) and she is amazing! We probably exchanged over 100 hundred emails while I was trying to sample different items and do full orders. She was very responsive and was always able to answer my questions and get me what I needed. She even helped expedite some samples so I could figure out which item I liked and place my order that week! The other individual I want to highlight is Karla Goyke (Customer Care Rep). Unfortunately, there were a few defective items when I received my full order but Karla was able to get me replacements ASAP. I sent an email on a Friday indicating that some items were missing and broken. On Monday, she had email me back and by Thursday, I had received the replacement items. Keep in mind, these replacement items were customized so they had to go through the production process too! The replacement items were initially planned to arrive by Friday but I told Karla that wouldn't work since I would have left for my event by that day. She was able to get the box pulled off the truck and have the shipping changed to next day! Overall, the customer service is great. If you're looking to buy large quantities of items for an event, giveaway, etc..., look no further! And if you happen to work with Keara or Karla, you'll be in good hands!
Feedback:
The team members I worked with throughout the entire process were beyond incredible so above and beyond! Specifically Tanya Bernico and Brandon Manthey. They were so quick to respond and so accommodating. Such problem solvers who put customer service above everything else. 4imprint has a customer for life in me and I will be sure to tell everyone, beyond my place of business and in all other industries to always think of 4imprint for their needs!
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