Apple Pheasant Lane
Client Reviews on Apple Pheasant Lane
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Terrible management
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Very good service
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My cat coughed up a hairball on the counter
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We went to Apple in Nashua to get the iphone XR becasue the price had dropped and my trade made it less aswell. The person who started helping us seemed nice enough and it was quick to get the phone and everything settled. My phone before the XR was a samsung and I have US Cellular as a carrier he told me to take the sim out of my samsung and put it into the XR and i dont need to go to my carrier to get it activated, this was completely incorrect. We went back to the store because that didnt seem right and wanted to speak with someone else. At the start of the conversation the guy who was originally helping us came over and took over again telling us everything would be fine and we should go home to set up the phone. We went back a third time to figure out what we really needed to do and told the women at the front we did not help from the guy who was originally helping us because twice now hes told us its fine and to go home. She gave us a quick answer and the one we were looking for. Now come Monday 9/16/19 I go to Uscellular to get the phone activated and they tell me they cant see the phone in their system to activate and wanted to make sure I got the right phone and everything from apple which the apple employees told me it was 3 times!!! I get on the phone with apple support and talk to Elmer who was very helpful and he told me the phone was good to go and they should have no issue finding it because it was unlocked and sim free.We go back into uscellular and tell them "hey it should be good to go apple says so" well turns out the model phone i have is not the american model phone uscellular can use but someone very high up was able to enter in my model number and get y phone activated. So i recommend not going to the apple store becuse you might get a phone for another country which im pretty sure i did. I will be calling apple to see if i can get all my money back in a return for this phone that is 4 days old!!Overall this was the worst experience i have had with a store. i like apple products but i will never buy one from the apple store again
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Discriminated
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Very helpful staff
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Worst Apple experience. Lack of customer service and support. We ordered iPads, MacBooks, watches and couple of new iPhones.
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(Translated by Google) I love spend days family visit I get what I want(Original)Me encanta pasa días visita familiar consigo lo que quiero
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Nice store as usual. Busy and had to wait for 30 min inspite of appointment t. The staff was friendly and helpfull.
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