Apple Rosedale Center
Client Reviews on Apple Rosedale Center
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Busy place but very good service
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After spending $2300 on a new computer and accessories, I was very disappointed when I picked up my new computer as I had the files transferred. I had a few questions on the new computer and where stuff was located. I was passed from person and the last individual kept walking away to be not with another customer but on their iPad. I just don’t get it. There are 10 or so employees just standing around talking to one another and yet they can’t help me.Very disappointed. I guess my next computer will not be an apple.
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Rude, bored people,and impossible to get in.
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Make an appointment ahead of time. I was able to get in and out in a reasonable amount if time. Unfortunately, we could save my iPod (it was run over) but I got a new one and left happy!
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I thought I would have to drive to the store which is over 40miles for me. I have 4 devices and my personal and professional accounts and contacts were all mixed up due to my own incompetence and multiple attempts to keep them separate. I decided to try a scheduled phone call before I have to drive there and it worked great for me. Chuck called exactly at the scheduled time and he was very patient and professional after multiple attempts he got me right where I wanted to be. He was worried about my personal information security more then I was and he took the time to answer all of my questions and address all issues. I don’t even know if I said “Thank you” I was so excited that it all got resolved so painless and quick. Thank you Chuck I hope you are appreciated by your bosses because you do a great job. So for these people that don’t like the wait time in the store, please set an appointment at your convenience at you will get the one on one attention. It was a great experience for me .Now I know why Apple is Apple and I don’t regret all of my Apple devices. Thanks again
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My iPhone 6 has had a broken screen 3 times, dropped in the shallows of a river and only got the home button wet. I replaced the button and it worked great. Then my battery this year decided the poop out on me. I went to this Apple store and the employee was like a lot has happened to this phone hasn’t it? And I told him the above, and they still replaced the battery for the $50 price! Very impressed, and the service was great! Note: I did make an appointment.
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Need more help
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No direct number listed to call the store
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Geniuses are found here
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Got the Apple care plan here for my new iPhone 📱
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