Atlantic Collection Agency Inc
Client Reviews on Atlantic Collection Agency Inc
Feedback:
Absolute joke. They’ve now tried to collect the same paid bill from me 4 different times and attached my credit each time. I’ve never received and mail about it from the original creditor or the agency. Seems like a legalized scam at this point. I’m getting a lawyer involved.
Feedback:
So sketchy hurt my credit - they won't email you a copy of the paid receipt? I'm not happy! They won't run the card either till the next day or tell the company that had the bill it'll be paid till the following month so it continues to hurt your credit.
Feedback:
I have settled the balance with the company over 4 years ago and I just received something in the mail from them. When I told them this was rectified, he said "obviously not, its $89 just pay it." What is that? I refuse to pay something that has already been paid FOUR years ago.
Feedback:
I agree with all of you,The most unprofessional business person ever mean ,rude ,obnoxious. Explain to Kevin that we did not owe the money . Kevin replied with it doesn’t matter it’s only words you still owe the money.My next phone call is going to be to the better business business bureau and complain about them how rude they are in unprofessional .
Feedback:
This company is a fraud. For the 2nd time in 4 years they've tried to collect on a debt that was paid. I provided proof of payment once and they placed me in collections again for the same bill. Make sure you verify before you pay them anything.
Feedback:
Well I read all other reviews and decided to check legitimacy of the due amount. Did some quick research. discovered there was a record of an old bill in the deleted files at the place that was not paid and turned over to collections. SO I can vouch for the following things. 1 very pleasant easy going folks. Not vampires. easily made arrangements to get this off my credit report and get my report back in order by 9/15 of this year. Seems pretty cool to me!
Feedback:
The level 1 agents answering the phone are typical of a collection agency. Marc at the next level, however was fantastic. I had paid off a medical bill and he was possibly the most helpful customer service agent I have ever encountered when I had an issue. The low scores are likely people angry at debt that is their own fault, or a misunderstanding of credit systems and not anger directed at the company.
Feedback:
Out of all the collection agencies I dealt with to get my debt eliminated they were the best. Friendly staff that treated you like a human and even gave a courtesy call at one point to make sure the payment plan was still working for me. I wish all the debt collectors were this friendly.
Feedback:
My experience with ACA was as pleasant as it could get working with a collection agency. I unfortunately fell on some hard times and a couple of my medical bills were sent to collections. Kevin helped me set up a payment plan that didn't take interest or charge me a credit card fee. I thought this was nice as I have had to pay credit card fees just to pay my taxes before! Anyways, after several months, I paid the bill off and Kevin had it taken off my credit and my score went up drastically. All in all, very happy with my experience with ACA. I've dealt with other collection agencies before and they were a complete nightmare. I was surprised to find so many bad reviews on here.
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