Client Reviews on Boost Mobile

    • 4.8
  • 10 Reviews

Most helpful positive review

0 people found the following review helpful

By Susan Harryman Jun 22, 2019

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Most helpful critical review

0 people found the following review helpful

By Lyle Bardwell Dec 22, 2018

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Feedback:

Ive been with Boost Mobile since July 15, 2016. In December of last year I upgraded my phone and in January it was stolen when I went to file a claim I was denied so after many calls to both boost and the insurance it led me no where. I couldn't cancel my phone because mine is the primary on a family plan. Plus i continued to pay my bill as well as the insurance even though i had no phone. Frustrated to thecpoint of tears. I decided to go to the store where I purchased the phone.the staff that works there Tina and Ernesto were always nice and helpful. Omar the District Managager as well as Robel the other Outstanding Manager work very hard on my behalf to resolve the issue as well as compensate me for my trouble. They were very patient with me through my frustrations and none gave up until they got to the bottom of the issue then came up with a solution.I rate them a 12 out of five stars of service because they went above and beyond for me and for that I am extremely grateful. You would be surprised where Angels are stationed in your life. All that being said, "With my utmost gratitude and sincerity of heart I say, Thank You Angels! Shilomé and Shukran!

Feedback:

Switch to Boost; whilst playing Switch!

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Thank you ZARA great costumer service awesome person nice fast transaction Recomended 💯✔✔✔

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I had boost a few years ago and really loved their service and how customers are important to them. I switched back to Metro not because i wanted to but because of the situation. I hated it from the first week i switched. I'm so glad to be back with boost and no surprises, no lost or poor connections.

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Got a great phone for cheap. Glad I changed.

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Always helpful

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It's about the people.

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Prompt friendly service.

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Great customer service and great cellphones prices.

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The only place that was able to help me. I can't speak on the cell provider aspect of the business but I can and will speak very highly of the phone repair and service department. I all but given up on having my phone restored and unlocked. Then I tried this location mostly bc I worked nearby. I couldn't have been happier with my luck and have found a business that I will come to for everything in the future. :-)

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