Client Reviews on Carolina West Wireless

    • 4.0
  • 11 Reviews

Most helpful positive review

0 people found the following review helpful

By Mark Manchette Oct 24, 2019

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Most helpful critical review

0 people found the following review helpful

By C. Kent Jul 24, 2019

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Courtney treated my like royalty when I asked for help getting a data plan for my iPad. She explained all options, and costs, for several plans. She made the process easy! I am delighted with the service, I felt like a VIP customer, thank you so much!

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Staff was friendly but they did not have what I needed which was a 32 gig SD card seems like something that they should have in stock. And had to go to Walmart to get what I needed

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Great staff, great service and very good cell service.

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Connor was very helpful and knowledgeable

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Low end phones. Too expensive.

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Always fast and friendly. I prefer going to Carolina West wireless to pay my bills rather then going to my company Bark Mobile.

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Great

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Awesome staff and very knowledgeable. If they don’t have something they will try and help you get it.

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Most of the time it works great

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I've had many phone from Carolina west every one has been junk when I go in for customer service they say it's my fault bad chargers etc finnaly went in got a brand new iPhone 7 it lasted one day when I took it back they said it was sent to apple to be fixed when I got it bad from Carolina west my Jefferson location it was not a brand new phone it would not recognize and I phone charger of and kind and had no factory apps perty shure it was rebuilt in the store when I finally took my phone to the Apple Store in Greensboro because Carolina west would do nothing for me at all the Apple Store told me phone mother board had been replaced and not from apple they replaced my phone no questions asked So long story short Carolina west bad service terrible customer service from manger in Ashe location

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