ClickAway Pleasant Hill - Verizon Store + Phone Repair + Computer Repair
Client Reviews on ClickAway Pleasant Hill - Verizon Store + Phone Repair + Computer Repair
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Surhab made the lengthy process of switching from AT&T to VW effortless and easy to understand. He listened to my needs, went the extra mile yo get the devices I wanted, was up front about the costs and took time to find ways to save me money.
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It was the worse customer service I’ve experienced, the girl who came to check on me was either lazy or just hang around there for the pay check but the pay check comes from customers. Wasted trip.
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Justin Fairchild - Beware of this young man he is a SCAMMER . !!!Justin Fairchild is a THIEF !!!!And a CON-ARTIST. !!!The rest of the staff is also not qualified and very unprofessional , and I would BEWARE of this group , Justin Fairchild is responsible for the thefts of personal computer and several accessories, he has also been reported..
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Almost 30 minutes trying to return a charger that I paid cash for and got nowhere and still cannot return the charger. very weird return policy there and I definitely don't plan on going back or recommending anyone to go to that store
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literally just made the switch from comcast to Verizon Authorized Retailer – Victra and couldn't be happier. steve came by to set up the new service. on a Sunday at 11am. comcast hasn't been able to fix our service for a week. the Verizon Authorized Retailer – Victra set up was done in less than 20 minutes. excellent, professional service. steve knew exactly what he was doing and was pleasant to boot! good bye comcast! thank you Verizon Authorized Retailer – Victra! already off to a great start! go independent and local!
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Came here for insurance claim for the run around! " You sure you don't want to but another phone"!? No I just want my phone replaced with one that works. With the insurance I pay for. It's a joint account with my sister so I don't have all the info "he needs" makes me go back and forth to get info! Then just hands me a brochure from the insurance company and tells me I have to call them and file!? Isn't that why I gave you all my info!?Just felt at the end like I was getting the run around for nothing! Always the same experience with these "authorized dealers"Never any help! Just trying to sell you stuff!!!Also the 5 start review for the sun valley Mall is a different location!
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Quick & easy to upgrade my service
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Fantastic ! Great manager at Sun Valley mall, Concord !! Very nice n helpful, thanks !!! I will go back Again, if i need help. Keep this black manager !! Hes great !!
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Faruq helped me get my phone. He was straight forward and very helpful. I strongly recommend this Verizon spot. Ask for Faruq if he is avaliable he made it easy and understandable. Also a friendly dude.
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