Computer Rescue 911
Client Reviews on Computer Rescue 911
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Took a laptop in which was not working. Diagnosed with a damaged hard drive, replaced, and working fine within four working days. Staff extremely professional and helpful. Would certainly use again.
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We have used them for many years for my small business. They are always very responsive, friendly and helpful. I recommend everyone to them, large or small.
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Update: Shortly after I posted my original online review I was contacted by a store manager. I don’t write reviews often unless I feel very strongly affected one way or another so I greatly appreciated the prompt response. Kevin was very understanding of my unhappiness and I could tell he genuinely cared about finding a better resolution and improving my overall experience. While it’s nice to ultimately find a solution, what matters most to me is the effort put into resolving the issue and feeling like I was heard and cared about. It is hard to find businesses that value their customers in this way and so it is for that reason that I have decided to modify my original review.1/5 Apple users, go elsewhere! The keyboard and trackpad stopped working on my MacBook Pro rendering my laptop completely useless so I was referred here by the Apple online support. I brought my computer in, paid the $50 fee so he could run diagnostics and when he didn’t find an issue with the software he said he would have to take a further look at it. I get an email the next day saying my computer was fixed and I had to pay another $50 to cover the cost of labor. That wouldn’t be a problem except two days later, the same issue occurred and I come to find out that the only thing they had done was restart my computer and the everything apparently “fixed itself.” The computer tech did no actual work on my computer besides running a basic diagnostic program and I was charged $100 for them to just restart a laptop. If you’re an Apple user, save yourself time and money and just go to the Apple store
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Nice people very helpful and they fixed our pc, it works like new, thanks
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Recently bought a storage drive here, unlike buying online they explain how to activate the device.
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Excellent service! Gary was able to help restore my mother-in-law's iphone. Fast and friendly service! Thank-you. Highly recommend them for any iphone or computer repair.
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Excellent and fast repair to remove virus from my laptop. Smart people, friendly and the small cost is certainly worth it. I've also used their services to set up a new laptop while transferring from a desktop. Excellent also. Hope you don't need repairs but if you do, this is the place to to go.
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Dealt with Josh. He explained everything thoroughly and was lovely to work with. I would go back to these guys.
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