Darn Computer! Rio Rancho Computer Repair
Client Reviews on Darn Computer! Rio Rancho Computer Repair
Feedback:
Mathew is everything you'd want in IT/laptop, desktop repair and or support.He'll pick up your computer from your home and arrives when he said he would. Reliable, honest, courteous, very knowledgeable. He investigates/troubleshoots before he informs you of root cause of problem. (I've dealt with other computer repair business that will diagnose your problem without even turning on system at the counter which as it turned out was not the problem but a good money maker for him.) Only reason rating isn't higher, a 5 star limit. You won't go wrong calling Darn computer!
Feedback:
nice to know that your dealing with an honest computer repairman. we had a computer that my son had built that stopped working and took it to him to get us an estimate for repairs. he called us to let us know that the most expensive part of our computer, the graphics card, had failed. instead of taking advantage of us and selling us the repair, he told us that it should still be covered under the factory warranty. he printed out all the information for us and we ended up getting a new one at no charge. he is now " our computer guy" and will recommend him to all of our friends.
Feedback:
Thanks so much for working with me on the repair of my computer. I was in a jam and you came through with flying colors. I appreciate that you stepped up when the graphics card that was purchased wound up being bad. You had a new one installed and my computer working very quickly. You even found a better Graphics card for less and refunded me the difference. This is what I call GREAT CUSTOMER SERVICE! I will be telling my friends about your great service.
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