Client Reviews on Firelands Computer Services

    • 4.7
  • 14 Reviews

Most helpful positive review

0 people found the following review helpful

By carl west Oct 23, 2019

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Most helpful critical review

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By Michael Weisman May 23, 2019

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Not enough space to say how great they are.

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Fast, friendly and helpful!

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Setting up my office for added security and functionality was done punctually and seemlessly. I would recommend this company and crew to everyone!

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got my pc back working perfectly

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REALLY fix the computers. REALLY honest advice

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The staff was very friendly and prompt! I took my computer and burnt USB in for repair. The staff was very knowledgeable and explained everything to me in a way that I could understand. They explained by options and made sure that I made the best decision for my devices as well as explained that the cost outweighed the benefits. They told me that I would be better off buying new, rather then putting more money into the device that I currently had. They are honest and not looking to take money from people unless it is the best option for them! I was very happy!

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Great Service

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The staff here are very knowledgeable and attentive to our business needs. We are very pleased with their service and highly recommend them for any IT needs!

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That's a problem with your record keeping then. I was definitely in. I had a computer go in and then be sent to Asus. I tried to be sympathetic to the store on the situation being somewhat out of there hands as they got less then the service they expected from their "partner" Asus. There was a lot of delay from Asus on parts. Eventually I stopped receiving updates from the store and they'd get an attitude when I'd call. IT TOOK A YEAR TO GET MY COMPUTER BACK! Finally someone discovered that a past employee had stuck it in a pile and nobody had informed me it was back from asus. And apparently computers can just sit around your store unaccounted for. Thanks for asking.

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Reasonably priced and good helpful service!

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