Client Reviews on iFixOmaha
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Came in with a popped open apple watch and cracked front camera on an iPhone. I got great customer service, the staff was super friendly and tried to help me out with everything. One of the workers, Caden, was phenomenal at his job and gave me great help. Wonderful place for someone to go and get their phone or watch fixed for a cheap price.
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Fast, skilled, friendly, and reasonably-priced service to a steady stream of customers. When I arrived with a thorny Samsung S5 to S10e data transfer problem, Alan and David spent considerable time researching the available options until the appropriate solution was found.If you are considering purchasing a Cellhelmet screen protector here, be sure to review customer comments in Amazon prior to making the hefty investment.The firm should think about rolling out a discount program for frequent customers.
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Excellent, fast service. Knowledgeable employee, Kaden, was efficient and friendly . I will highly recommend this business to all!
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STAY AWAY FROM THIS PLACE!Took in to David for hairline crack on the screen of my HP envy touchscreen laptop. When I took in half the screen had touch features and when I received didn't have touch feature at all but hairline crack was gone. Basically I recieved in the same if not worse condition than I left it. Took in on Wednesday 21 Aug, and I was given an estimated time of completion of 4 hours, then David ended up cracking the LCD so they estimated Friday to get a new part. I specifically stated I needed by Monday because my grad classes started on Monday 26 Aug, he assured me he would get the part with expedited shipping and it would be done. Friday rolled around and part wasn't in, so moved completion day to Monday at noon. David contacted me 30 min before closing on Monday stating the digitizer I supplied was faulty and he needed more time to put it back together and he would call me when it was ready. I never received a call stating my laptop was ready all day Tuesday so I showed up Wednesday unannounced to see what the issue was now. When getting there David actually had my laptop completed after a week. The bezel around my screen was in bad shape, the screen on the left corner is popping out because it doesn't have proper adhesion. All this and they still want to charge a diagnostic fee. This is by far the worst customer service I have ever received, I never post complaints because if a company is consumer focused they would attempt to fix the issue in one way or another. Not ifixomaha they kept arguing that I needed to pay for the 6 hours of labor which was their fault in cracking my LCD. Not only did the repair take a week longer than expected with horrible communication throughout but the quality very poor. FYIWhen I spoke to Troy the General Manager he stated that replacing the screen on those computers was impossible without replacing the digitizer so I don't know why they even attempted it.
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Recently went to ifix Omaha Papillion three times...they were able to fix my problems ...very very helpful guys, David, Kaden, Akol, and Troy ....very knowledgeable !!! Thanks
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Reasonable and fast.
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WORST COMPANY IVE EVER DEALT WITH. Took my brand new iPhone X in to get the screen fixed after it cracked and what a huge mistake that was. First time I picked up the phone I noticed my phone wasn’t connecting to WiFi nor was it getting reception. Later also noticed my Bluetooth wouldn’t connect. So I call up the store and they tell me to bring it in so they can look at it. Literally a hour later they call me and tell me to come pick up my phone and that everything is working. I pick up my phone and not only is EVERYTHING NOT WORKING but the camera and the ear piece no longer work. I paid $250.00 to get a fixed phone and it’s worse now then when I took it in!!! I’ve talked to every possible person there is to talk to. They won’t give me a refund or do anything else. What’s funny too is when I was standing in line to pick up my phone this last time a young lady in front of me was also experiencing the ear piece no longer working. Don’t waste your money!!! Take your money and your phone elsewhere if you actually want to get what you pay for and a WORKING PHONE. HORRIBLE HORRIBLE HORRIBLE COMPANY
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I just want to say that Jeff and David went above and beyond helping me. They walked me through every step I needed to do with the phone. They gave me faith again in retail businesses. They will have my business from now on! Superior service!
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The guys working out in Papillion were very helpful. The iPhone I was getting fixed was being difficult and they made sure to get it fixed as quick and conveniently as possible.
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Super fast and professional
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