Client Reviews on iGeek Repair
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Mike at iGeek provided excellent customer service and fixed our iPhone within a several hours. We highly recommend iGeek and will return with our additional needs.
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These guys are really nice, and do quick repairs. However, I've twice had the digitizer of their new screens not work well. They guarantee them, but I have no reason to believe the new ones will not fail as well.
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I cracked my iPhone 7 and decided to take it to this place. They weren’t too far for me so i decided to try them out. I walked in at 11:00, got out at 11:30. The price was great, and the repair only took half an hour. The service was fantastic, quick, and very professional. Mike was very kind when taking care of me, he really seems like he know what he’s talking. I’ll definitely be heading back to igeek if I ever need another repair done.
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Bought a Groupon to repair iPhone screen. Went there and took two hours came out within a day the home button was very loose and not responsive. Went back again right at 10 Am the opening time no one showed up to open the store till 10:15. The guy replaced the screen agaIn but finger print sensor didn’t work because he threw out my original working home button and never told me. Instead told me the BS to rebuild the phone which I did and finger print sensor still didn’t work. The finger print sensor was working fine even with shattered screen. This place seems very disorganized and does not provide honest information and work is shabby stay away.
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Terrible experience. The guy opened the store 30 mins late. After fixing my phone screen, I noticed my colors were far less vibrant and I had a big black blob on the bottom of my screen. I had to go back, he fixed it but my colors were still dim. I couldn’t work my 3D touch, I couldn’t even touch half of my screen. I took it back the next day. He opened 30 minutes late again. I even asked a rep at a phone store and they admitted my screen is messed up. I’m still constantly having problems with my screen. Especially typing, typing this was a nightmare. Just like my experience with this place.
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I had high hopes for this place this morning when i went to try and get a new battery in my phone, it was nice and close, decent reviews.I wish i could review their service, but i waited till 10:05 and they still weren’t open even though the sign clearly says they open at 10am and the Open sign was on.Ill just assume that a place that doesn’t care enough about their customers to open ON TIME likely has garbage customer service and quality.1 star is being generous.I instead drove to 10 mile and Gratiot to Metro Computer Games & iRepair where they have good service, are open on time, and extremely well priced.Don’t go to this place unless your only means of travel is walking and its the only place near, even then, don’t go. Anyone else, do yourself a favor and go to 10 and Gratiot.
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You guys keep texting me with useless text messages with no permission or way to opt out. I will keep leaving negative reviews. We'll see which changes first.
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Awesome turnaround time. Great customer service. Will definitely use again if needed.
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I brought in my touch screen laptop back in August 2017. The guy said he would call me once my laptop was ready. 3 weeks pass and I decide to call to check on my laptop. He told me that someone from the store sent the part to my laptop to the wrong store. Ok that's understandable.....Now Sept 2017 I finally call them because I haven't got a phone or email or nothing from them. For them to tell me they couldn't fix it. He claimed that he "called me" 2 weeks ago which that never happened. They kept my laptop for 2 months for nothing. I WILL NEVER GO TO THIS PLACE EVER AGAIN.
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Do not go here! I took my I pad here for a broken screen! They said it needed a screen and LCD! Ok fine they had it 2 weeks and said to come get it... so I go in and they said oh the home button was broke the part came in today so it will be ready tomorrow.. so y u tell me to pick it up then? Go back next day they say home button is still not working and they can't fix it? Hmmm and they they still gonna charge me the same price! Needless to say I have a I pad with a broken home button! I would not referee anyone here!
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