Client Reviews on IMPACT Technology Group

    • 5.0
  • 16 Reviews

Most helpful positive review

0 people found the following review helpful

By Teresa Townsend Oct 19, 2019

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Most helpful critical review

There are no negative reviews on IMPACT Technology Group

Feedback:

Great place and great people to work with. Glad to have met most of their team and would recommend them to anyone in the Del-Mar-Va areas.

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Impact has done a phenomenal job reorganizing our network & helping with necessary software & hardware upgrades. They’re dedicated & diligent ensuring everything works perfectly, everyday. I like the fact that they will interact directly with all of our vendors when issues occur or when upgrades are needed. Their 24/7/365 monitoring & HIPAA compliance features offer added security. The owner & employees are all very professional and competent...I highly recommend Impact Technology Group!

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Very dedicated to helping getting our new computers up and running. Our programs are detailed oriented- and they went above and beyond in getting us set up with very little loss of work time. Very happy!

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As a small business owner in today's fast past environment everything needs to run smoothly to keep up with demands. My IT needs have to work everyday without exception.Like every business my IT is one of the key components that I can't be without. Right up there with phones and electric. For years I had a mix of friends, employees and others try to keep up with my growing business. Not always with the best results. Having IMPACT as my IT partner has finally given me the peace of mind I was looking for. They are there for everything you need. Response is great. There techs are the best. A true partner to grow your business!!

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Huge THANK YOU to your entire team. Especially Brian, who made sure my workstation was up and running. Great work!

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IMPACT has been a tremendous help in getting me up and running at the Salisbury Area Chamber of Commerce. Working with a new company sometimes presents access challenges, but the team at IMPACT made the transition seamless. Matt was very quick to respond and was able to set up remote access within a very short period of time. Matt and the entire IMPACT team is extremely knowledgeable and professional, I highly recommend their services.

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We recently switched IT providers to IMPACT. Everything went smoothly thanks to our project managers and our service from the support desk has been great. They have already made so many improvements and relieved me of much work and worry. Thanks to the whole IMPACT team!

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Always receive fast, reliable service for any and all issues encountered.

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Impact is very prompt in responding, provides suggestions for improved security and functionality and their staff is always friendly!

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I was concerned when I learned we were going to another IT provider but transitioning from our previous IT provider to Impact went smoothly with no downtime for our business. When an issue occurs the problem is resolved quickly. I could not ask for a better team to work with especially Brian who goes out of his way to provide superior quality service.

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