MetroPCS Wireless, Inc.
Client Reviews on MetroPCS Wireless, Inc.
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Horrible service, they over charge at that location and don’t do the job right had to go over to the Rollins location the guy there was extremely helpful and knew what to do to help me
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The Hispanic girl with the bleached hair and the bad English is so rude. Not just to me a white girl but to even other Hispanics. I thought she was racists at first but no. Rude, nasty and mean run in her veins.
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Bad customer service, very rude and charging extra for the same service someone can get for cheaper at another Metro.
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Always had great service here. They helped me with my daughter's phone when it got stolen and they have always been very nice to me and my kid. Don't have any complaints at all. Specially the tiny young lady in there very nice and patient.
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Worst place ever I added 2 lines to my plan then change my mind and went back to return the phones and they keep $50 dollars for activation they said which I don’t believe plus the girl “Liz” had this horrible attitude towards me like I’m obligated to keep the phones
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Still waiting for my replacement screen protectors. They promised to call when in weeks ago
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Great customer service!!!
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Gret service..
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This message is for Iris, employee of 458 Cedar Lake location. Please remove the negative reviews you are leaving for other metroPCS stores in the area. As soon as you remove it I will delete this review. Thank you. -625 W Rollins Rd TEAM.
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Excellent customer service the first visit. My phone malfunctioned a few days after buying it. I was told I needed to pay $15 to put a claim through. Asked if it could be waived considering I only had the phone a few days. The fee was waived and my phone should have been in today. I called and was told "the boss" wouldn't allow the claim to be filed until I paid the $15, I've been waiting for a phone for over a week that was never on it's way and never received a phone call to let me know about it or anything. Go to the Metro store on Rollins Rd. in Round Lake, NOT this one.
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