Web Design Bellingham
Client Reviews on Web Design Bellingham
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We love our new website. Peter and Louisa did a phenomenal job. They were easy to work with and the website was done in a timely manner. The training on how to use the website was extremely helpful and easy to understand. I highly recommend Peter James Studio.
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Peter James work is top notch, thank you so much!
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Our company has been incredibly disappointed by the overall experience and final product of Peter James Studio.We went to PJS for a new website and e-book product. After assuring us they could produce a high quality multi-reactive site and a book that carried the features we requested, the project came in three-months over-budget and lacked 3/4s of the critical items requested. The owner made excuses and shifted blame to his employees, charged us to research how to incorporate things he was unable to deliver (but had promised from the beginning), and finally sent an email telling us to "get over it" and accept the fact we couldn't have these features. He then overcharged us: We paid several thousand dollars over the estimate and were never warned of overages accrued.We were left with the impression of a truly unprofessional owner, lacking in business sense and ethics. Don't be fooled by their new gallery and fancy ads, this business owner is not to be trusted beyond supplying glitzy, over manipulated photographs. The short version of a review for Peter James Studio is that they are over priced for the marketplace, with gross misrepresentation of qualifications and severely lacking in customer service.
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My company contracted with PJS for a reactive website and an interactive e-book. We were comfortable with Peter's capabilities to provide the website, and received effusive affirmations that he would be able to provide the needed e-book.Working with Kalie (our photographer) was a joy, she is very customer oriented and attentive. Excellent graphic design skills as well.Beyond her, we found the process challenging. When working on the website design, there were communication difficulties with the developer, and when brought to Peter's attention we (as the customers) we told we "had to be gentle in our feedback as the developer is very sensitive". We finally ended with a website that does most of what we wanted but is still not fully reactive to mobile viewing, a critical element for our needs.After many months of work, it became apparent that the Peter was out of his depth on the technical aspects of our book project. We were strung along with promises of solutions that were ultimately never realized. Our project ran several months past the initial projected completion date, causing us to miss launch deadlines and a series of regional and national conferences. We are now significantly over budget and a year behind schedule.My biggest issue is that at no time during the process we're we told that our project was not possible or that PJS did not know how to provide our needs. I felt as though we were constantly being reassured in order to convince us to write another check.When ulitmately trying to resolve these issues, I felt as if we received excuses and indignation, but no willingness to admit any responsibility and meet us with a cost reduction. In fact we were invoiced for the time he spent researching whether he could accomplish our goals.Our experience with Peter James Studios can be summed up (with the exception of Kalie's work) from one of the final emails from Peter that read we "just need to accept the fact that we can't get what we want".
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"They did a great job! Really impressed with the quality and look of the site. I would absolutely work with Peter's team again.”
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Peter did an excellent job creating our new website.
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Peter and Louisa are fantastic. They answer every emailed and telephoned question promptly and clearly, and they really helped us keep our process moving forward (where it could easily have languished in semi-purgatory with us second guessing every decision and so on). In short: making a new, professional retail website felt like an intimidating big deal, but Peter and Louisa really turned it into an expedited pleasure. And we've gotten amazing feedback from our customer base! Thank you, Peter James Studio!
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I was fortunate enough to have a vendor of mine to recommend, Peter James webdesigner. The problem was, I am on the East coast and he is on the West coast. Why would I ever use someone that far away ? I decided that, if he could build a site for my VENDOR, then he could definitely be the one for me. I'm telling you, this was one of the best decisions I have made for my company ! This will be the 2nd company that he has done for me. Peter is the best I have seen, at using the information that you will give him, to build your site. You will be very impressed with the personal that put all of this together and I promise you, it will be AWESOME ! Thanks again Peter for all the support and friendship.Ron WarrenPresident & CEO
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Amazing studio and gallery. Go in and be inspired! Peter & his Team are very professional and helpful in all ways.
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Working with Peter and Louisa was wonderful! They are outstanding professionals who know their stuff. Plus they are kind, generous with their expertise, and always on or before time. Peter James Web Design Studio made our lives at the Parent Coaching Institute that much easier and fulfilling. Thank you so much!
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