Prolific Technologies
Client Reviews on Prolific Technologies
Feedback:
We've used Prolific for years, they have always been trustworthy, very helpful and never had a problem, until now. Took our tower in to see what would need upgraded and if it would be worth it. Got the phone call with the details. I had remembered a small issue with saving files that I then asked if they could look at. He said he would look at that and give me a call back, then I could let him know what we decide about upgrading. We had decided against upgrading since it's not worth it but never got a call. Two weeks go by, I call at 4:37pm to inquire, it was never looked at and the man wanted to argue about what was said. At 5:04pm he calls with no real explanation or diagnosis for the issue so I ask for the cost of service and he again tells me he'll call me back. At 5:13pm he calls with a total of $80 which includes an hour of labor, for a computer that isn't even worth that much! Had I known, I would've saved everything on it beforehand and would tell them just to keep it. Time to look elsewhere for quality service, disappointing.
Feedback:
They told me it would be about a week and $400 dollars and ended up being four weeks for the same price, bad customer service, took a week to even get someone to give me that estimate.
Feedback:
Took my laptop into these guys knowing what needed to be fixed on it. 3 days later, still no fix and they haven't even ordered parts. They lost the end to my universal charger and still charged me $25 for a "diagnostic fee" even though they still have no clue why it isn't working. First time I came in looking for help with my computer I thought it was a fluke, this time shows that it wasn't and I won't be bringing anything back here.
Feedback:
I was very happy with the service we had through Prolific Technologie the tech came out of St Joseph Mo . they do also haus calls as I live in Troy then me taking the computer in when I have a problem Thank's Chris
Feedback:
Always friendly, will call to let you know the problem & the cost for the repair.
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Super fast! MacBook was locked up with a virus. They got it in and cleaned it up. Was shocked to get the call it was ready the next day.
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Snobby staff, acted like their defecation was roses. Will drive to KC to get parts before I grace their presence again !
Feedback:
Great customer service and very helpful....I Came in expecting to spend a bit of money to fix my hard drive but they were able to me out & fix my problem for cheap...great place if you need some repairs
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I’m a computer guy and these folks are straight with the customer and truly seek the best technology solution for their customers. A+
Feedback:
Chris & the guys at Prolific Technologies are the best! I accidentally deleted the only copies of my granddaughter's one month photo shoot off the SD card in my phone and they were able to recover them for me with ease and at a fair price!
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