Client Reviews on Smathers R James Agency, Inc.

    • 2.8
  • 6 Reviews

Most helpful positive review

0 people found the following review helpful

By Chris McNamara Feb 24, 2019

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Most helpful critical review

0 people found the following review helpful

By Laesha Henry Oct 24, 2019

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Feedback:

I went there to get a car title transferred to my name. I could not believe how rude the lady was. She was impatient, interrupted me when I had a question, and turned her nose down at me multiple times.

Feedback:

The desk clerk are rude. Not welcoming at all. Complained I came in at 4:25, clerk said they lock doors at 4:30 and close yet there sign says open til 5. I'd take my business elsewhere but I think I'll go back again at 4:25. :-)

Feedback:

I love Smathers; I’ve used their services for about 20 years. Trish always finds me a good deal on car insurance. It’s nice to know that she will do the hard work; all I have to do is sign.

Feedback:

Reasonably fast service, but the attitude of the desk clerk was obnoxiously condescending. I expect better for the fees they charge. If I wanted to spend $50 to be spoken down to for half an hour I'd take my in-laws to lunch!

Feedback:

They are a great company. I have delt with them for years and will stay with them for a while. Home and auto policies are all with them.

Feedback:

Great service. The staff is very knowledgeable and will do anything for you. Have dealt with them for a while and wouldn't dream of going anywhere else. On top of all of that, with the companies that they offer, they always have the best price.

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