Consumer Electronics Repair Service
Client Reviews on Consumer Electronics Repair Service
Feedback:
I have an 82" Mitsubishi DLP tv that had been having issues with the color wheel (based on my internet research) before it finally stopped working altogether. I went to Radio Doctors, and the owner was completely knowledgeable about the issue and resolution process (including making sure I knew exactly what replacement color wheel to order for my specific tv since I wanted to order my own and save money-$200 retail vs the $38 one I ordered on my own!). The repair requires removing some inner components of the tv to get to and replace the color wheel. I wasn't comfortable doing this myself, and I didn't want to go through the process of moving the 82" tv to\from the shop for the repair to be done in the store. The owner and his business trainee were gracious enough to arrange coming to my place to remove the inner components to then take that part back to their store for me to order and bring the color wheel to them for them to install in the store and then come back out to my place to install everything back in the tv. The price for all this was more than fair (based on my internet research for edtimates of similar repairs) AND WAY LESS EXPENSIVE than another local shop who advertises in-home service but wasn't willing to service my tv in my home and gave me an estimate that was much higher than Radio Doctors with me being on my own to get the 82" tv to\from the other shop! Lastly, the tv still initially had some issues "accepting" the new color wheel (tv worked but had to be reset each time I turned it on). The owner was genuinely concerned and told me to contact them if it continued to have issues so they could troubleshoot and ensure the repair I paid for actually worked completely right. I waited a few days of resetting it each time, and now the tv has fully adjusted to the new color wheel and is working perfectly without having to do the reset. Matthew 7:12
Feedback:
I have used Radio Doctors for many years with excellent results. Going there is like visiting an old school repair shop where it does not mater how new or old, if parts are available John can fix it and at a very reasonable cost. They have saved me a fortune by fixing my equipment instead of having to buy new.
Feedback:
Dropped off item for repair. The place looked like a scene from an episode of "Hoarders". Stuff scattered everywhere all over the floor...no shelves or signs of organization. He said "If you haven't heard from me in a week, call me." I called him every week for 3 weeks, and he gave me the same "we'll get to it" story every time, and even started getting snotty with me on the phone when it was approaching a month. Picking up my item today, and hoping it has actually been fixed. DO NOT TAKE ANYTHING HERE FOR REPAIR.
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