U.S. Cellular Authorized Agent - Conn Communications
Client Reviews on U.S. Cellular Authorized Agent - Conn Communications
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Very very good
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The customer is suppose to be always right. Right? But not with these people. They even answer a simple question.
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Kinda expensive
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All of the staff at Conn Communication are very helpful
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They have always been upfront and honest with me.
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I signed up with US cellular and terminated my contract with Verizon. I was hesitant, I had been with Verizon for 16 years. However, I would save a small amount each month now that I was adding my son onto my account. I was told when I signed up they would reimburse me my final bill from Verizon due to terminating early. I asked for extra clarification on this and was assured I would be reimbursed in approx 8 weeks. I wasn’t going to switch if I was not, because the benefit in cost would not make any sense and I knew I liked Verizon’s service for the past 16 years. I sent my final bill notice into US cellular. In a couple weeks time I received an email stating I had been given a promotional credit when I signed up and therefore was not eligible for reimbursement. I was now responsible for this 450.00 bill from terminating my contract with Verizon. Needless to say, I do not recommend anyone to US Cellular. It was not a pleasant experience and I regret signing with them. I was misled into signing a contract and quite bluntly I was lied to regarding the incentives. This is not the experience I was expecting and it is most certainly not something I experienced with Verizon the previous 16 years. When I am able, I will be switching back to Verizon and I will stay with them.
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Website says open 9-4 on Saturday the 23rd. In the parking lot at 9:45 and they aren't open
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Always friendly service for my experience
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Very informative and helpful
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Very helpful did not push anything
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