Client Reviews on U.S. Cellular
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This US Cellular is great! I come here all of the time to pick up my UPS packages since this is also a UPS access point. They remodeled the store and it looks incredibly modern and good! The staff is always friendly and its always a pleasure coming here!
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If I could give zero stars, I would. Do NOT go to this store. I went in for phone issues on a brand new S9, and the gentlemen helping me completely wiped my phone, deleting all my contacts, pictures, memos, and music. Trying to see if there was a resolution, no one follows up, and the store manager is less than helpful. All I was offered was a 'free' month, which I was never given because he never notated it on my account. Do not go here. Find another store.
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Very nice I didn't buy anything but they were very helpful
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Brittany and Keenan are the best!
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They are the best there especially Brittany. They are always helpful.
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I have always had great service at this location. My go to person has been Brittany.
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Great people! Very helpful.
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I wish zero stars was an option. It took me four trips to the US Cellular store to accomplish what I was told didn't even require me to come there at all. When I asked to speak to a manager, I was told there was none on site today. I was also told the staff was able to function without him so it's unnecessary for him to be there. Nobody there understands the phone plans they sell and they surely don't understand the store policies. A colonoscopy is more pleasurable than stepping into this store.
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Great Instantly diagnosed the problem and solved on a few minutes Thanks a bunch.
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It’s a small store, but the staff was extremely friendly and helpful. I had gone in with a specific phone in mind, but I was open to considering others. Luis talked me through the features of each, and his help led me to a better phone for a lower price; he likely took a cut out of his commission to make sure I was getting the best phone for my needs. Not only that, but then he informed me of an upcoming deal that’s saving me money and getting me better service!
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