Utah Media Group
Client Reviews on Utah Media Group
Feedback:
Caveat Emptor! Buyer Beware!If you prepay for a term of service, be aware that they WILL KEEP DELIVERING AFTER YOUR SERVICE EXPIRES, EVEN THOUGH YOU DID NOT SIGN UP FOR AUTO-RENEW. They will then send your bill to collections. No other media type does this--I was told by an employee that it is like your power bill--they just can't bear to see you go without your paper.An ethical company would not keep sending you things that you did not sign up for. They hide that they plan on doing this in the fine print so they can GOTCHA. They DO NOT MAKE CLEAR when signing up online that they will autorenew regardless of your signup settings, sending you stuff that you didn't want.Sleazy, is the only way to describe it. It is unsurprising that newspapers are dying.
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1 Star was my first rating, when an employee refused my request to cancel. After posting my rating, I was contacted my a manager who promised to reverse the decision (in 16 days.) I promised to raise the rating, trusting that she will keep her promise.
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I'm a truckdriver and I gotta deliver there in the am...for future deliveries is there anywhere around there for a tractor trailer to park overnight?
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I have worked with Utah Media Group (UMG) for about a year now and I can tell you that they are the single best advertising group I have ever worked with. I manage the advertising for a home health and hospice. I give so many jobs to UMG that it starts to worry me, but they do just such an incredible job that I can’t stop! They do my videos, SEO, banner ads, and web development. They are so professional and amazing at what they do.I’d like to give a shout out to my people over there: Patrick, one of the best advertising coordinators out there; Ben, the king of banner ads; Stacey, a wonderful manager. You guys are amazing, keep it up!!!!
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Responsible for spreading trash throughout the city. I don't want your spam thrown into my yard. Shouldn't have to release personal information to get you to stop littering.
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Was at Utah Media Group for a car show. It was very well advertised and attended. They had adequate facilities available for the number of people there for the event
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I should not have to jump through hoops to keep your company from littering on my property. Their online Unsubscribe tool did not send the verification email to three different email addresses, it did not show up in Spam or Junk email folders. I called them, the Customer Service Agent was incredibly rude, and told me I have to 'do it online' despite telling her that it was not working. She all but shrugged her shoulders, and said there was nothing she could do. After filing a BBB Review, Emailing the CEO, the SLC Tribune, and their Advertisers, they have FINALLY agreed to stop throwing ad circulars on my property, but, it'll take "two weeks" for them to stop. We will see if this works, if not? I'll be filing a complaint for littering with Sandy City.
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They are top notch for all your advertising needs! Give them a try!
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Subscriber customer service web site is broken. It requires multiple login attempts just to set up a vacation hold. This was reported months ago but nothing was done.
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I visit the back lot often to drop off boxes of inserts for clients for the Sunday paper (the first time I became lost and the woman at the front desk was very sweet and understanding) and I've always had a pleasant experience with this company, the people in back are always willing to help a lady lift large boxes. I find the front parking lot to be spacious and very nice. I was going to do 4 stars until I saw all the negitive feedback (many complaints seem silly, folks) and was so annoyed that I gave them 5. I also feel it's worth pointing out that EVERY review has received a personal response. How many businesses can you think of that would bother? 5 WELL EARNED STARS.
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