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Last Updated April 1, 2024
Client Reviews on Verizon Wireless
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- 3.1
14 Reviews
Feedback:
I try to always be positive, but I spent nearly 4 hours in this store. The manager helping me, left half way through setting my phone up, and there was only one employee helping me, another customer, and anyone that walked in. Most walk-ins, ended up leaving.
Feedback:
Quick and easy fix for these guys!!
Feedback:
Nice customer service
Feedback:
Great customer service, however read the fine print. Do not buy any devices or add any service from this company. They are not a Verizon direct store. They will charge you a $35 (setup and service) fee. Just to unwrap your gadget, install the battery, and hand it back to you. Then once you get your bill a few days later that activation fee you paid was to this company. Now Verizon wants $40 activation fee on top of that. Your best bet is to drive the extra 10 minutes to a true Verizon store in midland and wait in line and save $35 or more. Remember sometimes under special promotions the Verizon store can wave their activation fee. I would have saved around $75 had I just gone to a real Verizon store.
Feedback:
Rosanne, Karen, Les and Samsung Rep. Ashley were very helpful and super professional. My phone is working great now! Definitely recommend this location!
Feedback:
Last answer. Bryan Diaz was excellent.
Feedback:
This place is never open. We live nearby and have tried several times. It's 1 pm on Saturday and the doors are locked. Don't waste your time and just go to the main store.
Feedback:
Says they’re open on Sunday from noon to 5, even had an employee tell me this. Showed up Sunday at 230 and they were closed!
Feedback:
It said they open at 10:00 am. I got there at 9:55 and waited employee got there at 10:00 went in I waited a few minutes went to door it was locked so we waited in a few minutes employee came out and said very rudely we are not open I have to go to bank. So we waited at 10:25 employee showed back up we waited a few minutes went todoor it was still locked. So we waited at 10:50 I left. They lost out on a iPhone sale. Employee needs to learn some customer service.
Feedback:
Great experience today the rep toniah was wonderful!!! Her expertise will take her far she is awesome and very smart and bright I love this store and her!!!! GOOD JOB YOU GUYS I WILL BE BACK
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