Client Reviews on Vinbo

    • 1.7
  • 17 Reviews

Most helpful positive review

0 people found the following review helpful

By Nicholas Terrigno Jun 22, 2019

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Most helpful critical review

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By James W Oct 22, 2019

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Feedback:

4 lines for mailing packages only. One line for customer service. I was seventh in line. It took 45 minutes and I think they might have resolved half the people's issues. A few left clearly frustrated. Closing my PO Box seemed like an unorganized process. I won't be surprised if it gets renewed next week and then I'll have to suffer through the line again.

Feedback:

The U.S. Post Office of Naples is by far the nastiest, rudest, slowest, and most incompetent post office that I have ever dealt with. The rock bottom of postal service.

Feedback:

The Worst Post Office in the World. Zero rating. Good For Nothing.

Feedback:

We used “hold mail” twice in the last 2 months. Upon returning, 3 days past deliver to home date and my personal visit to the P. O. , the mail was finally delivered. Our second “hold mail “ ended up in Maine at a person’s home whose last name begins with F. Thanks to his generosity, our mail is being sent to us at his expense. Adolph Falso

Feedback:

A very young girl knocked on my door saying a package was delivered to my place TODAY and not hers, and I brought her with me to check mailbox, not delivered to me anyway...it is a shame that I had to express to her to PAY extra to UPS or any other company and not have our local postal office to do the freaking job!!! 3yrs and they still don't have it right. WTF

Feedback:

I’ve literally been hung up on now 13 times, no one will even speak to me I can just hear them picking up the phone and setting it back down, I just want to get my packages and would really love to not have to drive the 20 miles to their store just to speak to someone about something that could’ve very easily been solved over the phone.

Feedback:

Besides occasionally running into a long line i love the crew at the goolette P.O.

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The clerk, Sheryl, was very rude to not only my girlfriend and I, but the man in front of us too. We Were sending off a small package that she apparently did not think had anything that could break, because she threw it across the room! When I made a comment about it she walked over, picked up the box she threw, threw it back down and said “if you packaged it correctly, then you wouldn’t have to worry about it breaking”. I Should have listened to the reviews on google and avoided this place at all costs. I’ll travel to fort Myers or Marco island before I come back to this post office.

Feedback:

Most incompetent post office by far of the dozen I have dealt with . If you have something important to deliver do not use them. They will lose it and then not answer the phones if you seek their help trying to locate it.

Feedback:

Soo unreliable...I have been here less than a year and already have been told my package was delivered and it was nowhere to be found. The first package never did turn up and I had to have it redelivered to work to be sure I got it. The today, guess what? You got it, and "delivered" package that can't be found. I wonder why the USPS is suffering.

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